Mercedes-Benz

Sprinter 2500 12 Passenger (2021)

2021 · Van · 2 engines
Best Engine ⚠️ Caution (2.9)
41 NHTSA Complaints
0 Recalls
0 Fire Reports
2 Crash Reports
View all 3 generations of the Mercedes-Benz Sprinter 2500 12 Passenger → 📋 Inspection checklist

NHTSA Safety Ratings About NHTSA ratings

Overall Not Rated
Frontal Crash
Side Crash
Rollover
1/5 (99.0% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall Not Rated
Frontal Crash
Side Crash
Rollover
1/5 (92.4% risk)
ESC: Standard FCW: Optional LDW: Optional

Engine Reliability Ratings

M274

2.0L
⚠️ Caution (2.9)
11 complaints 11.0 per year Gasoline
View details

Complaint Breakdown

safety systems
4
brakes
3
electrical
2
other
2
steering
1

Known Issues

Safety Systems Issues (4 complaints)
Brakes Issues (3 complaints)
Electrical System Issues (2 complaints)

OM642

3.0L
⚠️ Caution (2.4)
24 complaints 24.0 per year Diesel
View details

Complaint Breakdown

safety systems
7
electrical
6
engine
5
transmission
4
brakes
3

Known Issues

Safety Systems Issues (7 complaints)
Electrical System Issues (6 complaints)
Engine Issues (5 complaints)
Show 1 additional engine variant with limited data
These engines appear in fewer than 10 owner complaints and aren't included in the main ratings above. Low counts can mean a genuinely clean record, but they can also reflect VIN-decode anomalies in NHTSA data. Treat as informational, not as a confident rating.

OM651

2.2L
⚠️ Caution (3.2)
6 complaints 6.0 per year Diesel
View details

Complaint Breakdown

safety systems
3
other
1
body
1
interior
1

Known Issues

Safety Systems Issues (3 complaints)
Body/Trim Issues (1 complaints)
Interior Issues (1 complaints)

Vehicle-Level Issues

These issues affect the Mercedes-Benz Sprinter 2500 12 Passenger regardless of engine variant.

Safety Systems Issues (14 complaints)
safety_systems critical
Electrical System Issues (8 complaints)
electrical cosmetic
Engine Issues (5 complaints)
engine cosmetic

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Frequently Asked Questions

What are the most common 2021-2021 Mercedes-Benz Sprinter 2500 12 Passenger problems?

The 2021-2021 Mercedes-Benz Sprinter 2500 12 Passenger has accumulated 41 NHTSA complaints. The most frequently reported problem areas are Safety Systems, Electrical System, Engine. As with any used vehicle, a pre-purchase inspection and vehicle history report are recommended.

Which Mercedes-Benz Sprinter 2500 12 Passenger engine is most reliable?

The 2021-2021 Mercedes-Benz Sprinter 2500 12 Passenger was offered with 3 engine options. Based on NHTSA complaint data, the 2.2L ?-cyl has the lowest complaint density and is considered the most reliable choice for buyers.

Is the 2021-2021 Mercedes-Benz Sprinter 2500 12 Passenger a good used car?

The 2021-2021 Mercedes-Benz Sprinter 2500 12 Passenger can be a solid used car purchase depending on trim, mileage, and maintenance history. With 41 total NHTSA complaints on record, prospective buyers should review the known problem areas and check for open recalls before buying.

How many NHTSA complaints does the 2021-2021 Mercedes-Benz Sprinter 2500 12 Passenger have?

The 2021-2021 Mercedes-Benz Sprinter 2500 12 Passenger has 41 complaints filed with NHTSA as of our latest data pull. Complaint counts reflect owner-reported issues and do not necessarily indicate defects or safety risks on their own.

What recalls affect the 2021-2021 Mercedes-Benz Sprinter 2500 12 Passenger?

There are 0 NHTSA recalls affecting some 2021-2021 Mercedes-Benz Sprinter 2500 12 Passenger vehicles. Recall status varies by VIN — check the NHTSA recall database at recalls.nhtsa.dot.gov with your specific VIN to confirm which campaigns apply.

What should I check before buying a used Mercedes-Benz Sprinter 2500 12 Passenger?

Before buying a used Mercedes-Benz Sprinter 2500 12 Passenger, verify all open recalls are completed via the NHTSA VIN lookup tool. Pay particular attention to Safety Systems, Electrical System, Engine, which are the most commonly reported problem areas. Request maintenance records, have an independent mechanic inspect the vehicle, and run a vehicle history report to check for prior accidents or title issues.

What are the NHTSA crash test ratings for the Sprinter 2500 12 Passenger?

The 2021 Mercedes-Benz Sprinter 2500 12 Passenger received an overall N/A-star safety rating from NHTSA. Frontal crash: N/A stars. Side crash: N/A stars. Rollover: 1 stars (99.0% rollover probability). Electronic Stability Control: Standard. Forward Collision Warning: Optional. Lane Departure Warning: Optional. These ratings are based on standardized crash tests conducted by the National Highway Traffic Safety Administration.

Data from NHTSA federal complaints database. 41 complaints analyzed. Data confidence: moderate. Last updated: 2026-05-20.

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