Reliability
Mercedes-Benz

Sprinter 2500 Crew Van (Swb) (2021)

2021 · Van · 2 engines
43 NHTSA Complaints
0 Recalls
0 Fire Reports
2 Crash Reports
View all 3 generations of the Mercedes-Benz Sprinter 2500 Crew Van (Swb) → Inspection checklist

Reliability Score

Not rated

NHTSA's production counts do not cover this model well enough to compare it with similar vehicles. NHTSA has 43 owner complaints on file for it, listed below.

Complaints by Engine Code

Show

OM642

3.0L
24 complaints 24.0 per year Diesel
View details

Complaint Breakdown

safety systems
7
electrical
6
engine
5
transmission
4
brakes
3

M274

2.0L
13 complaints 13.0 per year Gasoline
View details

Complaint Breakdown

brakes
4
safety systems
4
steering
2
exterior
2
body
2
Show 1 additional engine variant with limited data
These engines appear in fewer than 10 owner complaints. A low count can mean a clean record, and it can also be a VIN-decode anomaly in NHTSA's data.

OM651

2.2L
6 complaints 6.0 per year Diesel
View details

Complaint Breakdown

safety systems
3
other
1
body
1
interior
1

Owner Complaints by System

Complaints owners filed with NHTSA about the Mercedes-Benz Sprinter 2500 Crew Van (Swb), counted across every engine. A complaint can name more than one system.

Safety Systems: 14 owner complaints
Electrical System: 8 owner complaints
Brakes: 7 owner complaints
Engine: 5 owner complaints

Alternatives in Van

Frequently Asked Questions

What are the most common 2021-2021 Mercedes-Benz Sprinter 2500 Crew Van (Swb) complaints?

Owners have filed 43 complaints with NHTSA about the 2021-2021 Mercedes-Benz Sprinter 2500 Crew Van (Swb). The systems they name most often are the safety systems, the electrical system and the brakes.

Is the 2021-2021 Mercedes-Benz Sprinter 2500 Crew Van (Swb) a good used car?

That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 43 complaints with NHTSA about the 2021-2021 Mercedes-Benz Sprinter 2500 Crew Van (Swb). Check which systems they name most often and whether a recall is still open on that car.

How many NHTSA complaints does the 2021-2021 Mercedes-Benz Sprinter 2500 Crew Van (Swb) have?

NHTSA has 43 owner complaints on file for the 2021-2021 Mercedes-Benz Sprinter 2500 Crew Van (Swb) as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.

What recalls affect the 2021-2021 Mercedes-Benz Sprinter 2500 Crew Van (Swb)?

NHTSA lists no recalls for the 2021-2021 Mercedes-Benz Sprinter 2500 Crew Van (Swb).

What should I check before buying a used Mercedes-Benz Sprinter 2500 Crew Van (Swb)?

Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the safety systems, the electrical system and the brakes, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.

Does the Sprinter 2500 Crew Van (Swb) have NHTSA crash test ratings?

NHTSA has not published crash test ratings for the 2021 Mercedes-Benz Sprinter 2500 Crew Van (Swb). Not all vehicles are tested each year. For the latest NHTSA safety information, visit nhtsa.gov/ratings.

Data from NHTSA federal complaints database. 43 complaints analyzed. Data confidence: moderate. Last updated: 2026-10-12.

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