Reliability
Ford

Fiesta (6th)

2011-2019 · Subcompact · 3 engines
3,149 NHTSA Complaints
12 Recalls
25 Fire Reports
127 Crash Reports
Inspection checklist

Reliability Score

3.1 / 10

Reliability score

Many more owner complaints than similar subcompacts

The class average is 7.0. Based on complaints owners filed with NHTSA about the engine, transmission or drivetrain.

Complaints of a failed or replaced engine, transmission or drive unit run well above similar vehicles. They set this score.

Owners filed 1,875 powertrain complaints. A typical subcompact fleet of this size and age would have drawn about 521.

Scores this low have often eased: the three years after looked about 1.8 points better in the typical case.

Most of the complaints came before 2023.

Breakdown
Complaints overall1,875 complaints against about 521 for similar vehicles
3.4
Last three years195 complaints against about 125 for similar vehicles
5.8
Engine, transmission or drive unit failed or replaced522 complaints against about 120 for similar vehicles
3.0
Oil consumption, fuel in the oil or overheating77 complaints against about 39 for similar vehicles
5.1

Each line scores one view of the same complaints the same way, so the lines overlap. The mark on each bar is the class average. A line needs 20 expected complaints to show a number.

By model year
  • 20112.1
  • 20121.9
  • 20131.9
  • 20143.2
  • 20154.1
  • 20164.8
  • 20176.1
  • 20187.9
  • 20197.5

Similar vehicles are others in the same class, compared at the same age and in the same years. The score counts complaints owners filed with NHTSA, per vehicle built, which is different from the share of vehicles that fail. How the score is worked out

By engine · 2012 to 2019 model years only

1.6L 4-cyl (turbo and non-turbo together) 3.5/10
About 47% fewer owner complaints than the 1.0L 3-cyl turbo, per vehicle built. (1,267 complaints, about 485,000 built)
1.0L 3-cyl turbo 3.4/10
About 90% more owner complaints than the 1.6L 4-cyl (turbo and non-turbo together), per vehicle built. (41 complaints, about 8,000 built)

A complaint counts toward an engine only when its VIN names the engine. Each score is that engine on its own against similar vehicles, worked out the same way as the score above.

On the record · from NHTSA's files, not reviewed by hand

Engineering analysisEA26004
Timing belt failure · opened 2026, open

Complaints by Engine Code

Ford Fiesta Unidentified Engine

309 complaints 34.3 per year
1 fire report
View details

Complaint Breakdown

transmission
164
body
58
engine
50
electrical
32
other
21

1.0-I3-Gas

1.0L 3-cyl
47 complaints 11.8 per year Gasoline
3 fire reports
View details

Complaint Breakdown

engine
37
cooling
5
brakes
5
transmission
5
fuel system
3
Show 2 additional engine variants with limited data
These engines appear in fewer than 10 owner complaints. A low count can mean a clean record, and it can also be a VIN-decode anomaly in NHTSA's data.

1.6-I4-FlexFuel

1.6L 4-cyl / 120 hp
6 complaints 1.7 per year Flexible Fuel Vehicle (FFV)
1 fire report
View details

Complaint Breakdown

transmission
2
other
1
electrical
1
brakes
1
engine
1

1.5-I4-Gas

1.5L 4-cyl
1 complaint 1.0 per year Gasoline
View details

Owner Complaints by System

Complaints owners filed with NHTSA about the Ford Fiesta, counted across every engine. A complaint can name more than one system.

Transmission: 1,489 owner complaints
Body/Trim: 550 owner complaints
Engine: 540 owner complaints
Electrical System: 372 owner complaints
Fuel System: 158 owner complaints

What to check on a used 2011-2019 Ford Fiesta

On a used 2011-2019 Ford Fiesta, the systems with the most NHTSA owner complaints are the transmission and drivetrain (1,489), the body and structure (550) and the engine (540). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.

  1. Accelerate gently through every gear, then once at full throttle. Shift into Reverse and back to Drive.Costly repair. NHTSA has 1,489 owner complaints on the 2011-2019 Ford Fiesta about the transmission and drivetrain, all engines combined.
  2. Open and close every door, the hood and the trunk or hatch. Check the latches, the seals and the gaps between panels.Minor. NHTSA has 550 owner complaints on the 2011-2019 Ford Fiesta about the body and structure.
  3. Start the engine cold and listen for the first 30 seconds, then again at idle once it is warm.Costly repair. NHTSA has 540 owner complaints on the 2011-2019 Ford Fiesta about the engine, all engines combined.
  4. Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 372 owner complaints on the 2011-2019 Ford Fiesta about the electrical system.
  5. Let the engine idle for five minutes, walk around the car and smell for fuel.Safety. NHTSA has 158 owner complaints on the 2011-2019 Ford Fiesta about the fuel system, all engines combined.
Open the full inspection checklist for the 2011-2019 Ford Fiesta

Recalls (12)

25V695000Oct 13, 2025serious
Back Over Prevention

Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

24V951000Dec 20, 2024serious
Back Over Prevention

Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles. The rearview camera may intermittently display a blank or distorted image.

23V775000Nov 17, 2023serious
Latches/Locks/Linkages

Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.

20V331000Jun 8, 2020serious
Latches/Locks/Linkages

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

20V177000Mar 23, 2020serious
Latches/Locks/Linkages

Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Show 7 older recalls
19V629000Aug 28, 2019serious
Service Brakes

Ford Motor Company (Ford) is recalling certain 2019 Fiesta vehicles. The brake calipers may have been manufactured with the incorrect assembly fluid, which can cause the caliper's rubber seals to swell.

17V209000Mar 27, 2017serious
Engine & Cooling

Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.

17V210000Mar 27, 2017serious
Latches/Locks/Linkages

Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

15V246000Apr 24, 2015serious
Latches/Locks/Linkages

Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

15V005000Jan 9, 2015serious
Fuel System

Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.

14V402000Jul 2, 2014serious
Fuel System

Ford Motor Company (Ford) is recalling certain model year 2014 Ford Fiesta vehicles manufactured October 25, 2013, to February 27, 2014. Due to a manufacturing error, the fuel tank may leak.

12V488000Oct 5, 2012serious
Air Bags

Ford is recalling certain model year 2011-2013 Fiesta vehicles, manufactured from November 3, 2009 through September 21, 2012. The vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection." The passenger side curtain air bag will not deploy in the event of a side impact collision when the front passenger seat is empty. Although the side curtain air bag system was designed to suppress the side curtain air bag under this scenario, that information is not explained in the owner's guide for these vehicles as required by FMVSS No. 208.

NHTSA Safety Ratings About NHTSA ratings

Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
4/5
Rollover
4/5 (14.3% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
4/5
Rollover
4/5 (14.3% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
4/5
Rollover
4/5 (14.3% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
4/5
Rollover
4/5 (14.3% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (14.3% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (14.3% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (14.3% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (14.3% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
2/5
Rollover
4/5 (14.3% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
2/5
Rollover
4/5 (14.3% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
2/5
Rollover
4/5 (14.3% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
2/5
Rollover
4/5 (14.3% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (14.3% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (14.3% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (14.3% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (14.3% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (14.3% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (14.3% risk)
ESC: Standard FCW: No LDW: No

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Frequently Asked Questions

What are the most common 2011-2019 Ford Fiesta complaints?

Owners have filed 3,149 complaints with NHTSA about the 2011-2019 Ford Fiesta. The systems they name most often are the transmission, the body and trim and the engine.

Is the 2011-2019 Ford Fiesta a good used car?

That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 3,149 complaints with NHTSA about the 2011-2019 Ford Fiesta. Check which systems they name most often and whether a recall is still open on that car.

How many NHTSA complaints does the 2011-2019 Ford Fiesta have?

NHTSA has 3,149 owner complaints on file for the 2011-2019 Ford Fiesta as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.

What recalls affect the 2011-2019 Ford Fiesta?

NHTSA lists 12 recalls covering some 2011-2019 Ford Fiesta vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.

What should I check before buying a used Ford Fiesta?

Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the transmission, the body and trim and the engine, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.

What are the NHTSA crash test ratings for the Fiesta?

The 2019 Ford Fiesta received an overall 4-star safety rating from NHTSA. Frontal crash: 4 stars. Side crash: 4 stars. Rollover: 4 stars (14.3% rollover probability). Electronic Stability Control: Standard. Forward Collision Warning: No. Lane Departure Warning: No. These ratings are based on standardized crash tests conducted by the National Highway Traffic Safety Administration.

Data from NHTSA federal complaints database. 3,149 complaints analyzed. Data confidence: high. Last updated: 2026-10-12.

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