Reliability
Chrysler

Town & Country (2004)

2004 · Minivan · 3 engines
165 NHTSA Complaints
0 Recalls
5 Fire Reports
9 Crash Reports
View all 9 generations of the Chrysler Town & Country → Inspection checklist

Reliability Score

6.6 / 10

Reliability score

About as many owner complaints as similar minivans

The class average is 7.0. Based on complaints owners filed with NHTSA about the engine, transmission or drivetrain.

Owners filed 81 powertrain complaints. A typical minivan fleet of this size and age would have drawn about 67.

Scores this low have often eased: the three years after looked about 0.8 points better in the typical case.

Breakdown
Complaints overall81 complaints against about 67 for similar vehicles
6.6
Last three years
n/aNot enough data
Engine, transmission or drive unit failed or replaced
n/aNot enough data
Oil consumption, fuel in the oil or overheating
n/aNot enough data

Each line scores one view of the same complaints the same way, so the lines overlap. The mark on each bar is the class average. A line needs 20 expected complaints to show a number.

Similar vehicles are others in the same class, compared at the same age and in the same years. The score counts complaints owners filed with NHTSA, per vehicle built, which is different from the share of vehicles that fail. How the score is worked out

On the record

No serious powertrain recall covering 5% or more of this generation and no escalated investigation in NHTSA's files. Warranty extensions and settlements have not been researched.

Complaints by Engine Code

Chrysler Town & Country Unidentified Engine

24 complaints 24.0 per year
View details

Complaint Breakdown

fuel system
11
engine
5
steering
4
safety systems
3
electrical
3
Show 1 additional engine variant with limited data
These engines appear in fewer than 10 owner complaints. A low count can mean a clean record, and it can also be a VIN-decode anomaly in NHTSA's data.

Owner Complaints by System

Complaints owners filed with NHTSA about the Chrysler Town & Country, counted across every engine. A complaint can name more than one system.

Fuel System: 58 owner complaints
Electrical System: 24 owner complaints
Engine: 24 owner complaints
Steering: 21 owner complaints
Transmission: 13 owner complaints

What to check on a used 2004 Chrysler Town & Country

On a used 2004 Chrysler Town & Country, the systems with the most NHTSA owner complaints are the fuel system (58), the electrical system (24) and the engine (24). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.

  1. Let the engine idle for five minutes, walk around the car and smell for fuel.Safety. NHTSA has 58 owner complaints on the 2004 Chrysler Town & Country about the fuel system, all engines combined.
  2. Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 24 owner complaints on the 2004 Chrysler Town & Country about the electrical system.
  3. Start the engine cold and listen for the first 30 seconds, then again at idle once it is warm.Costly repair. NHTSA has 24 owner complaints on the 2004 Chrysler Town & Country about the engine, all engines combined.
  4. Turn the wheel from lock to lock while parked, then drive straight on a level road with a light grip.Safety. NHTSA has 21 owner complaints on the 2004 Chrysler Town & Country about the steering.
  5. Accelerate gently through every gear, then once at full throttle. Shift into Reverse and back to Drive.Costly repair. NHTSA has 13 owner complaints on the 2004 Chrysler Town & Country about the transmission and drivetrain, all engines combined.
Open the full inspection checklist for the 2004 Chrysler Town & Country

Alternatives in Minivan

Frequently Asked Questions

What are the most common 2004-2004 Chrysler Town & Country complaints?

Owners have filed 165 complaints with NHTSA about the 2004-2004 Chrysler Town & Country. The systems they name most often are the fuel system, the electrical system and the engine.

Is the 2004-2004 Chrysler Town & Country a good used car?

That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 165 complaints with NHTSA about the 2004-2004 Chrysler Town & Country. Check which systems they name most often and whether a recall is still open on that car.

How many NHTSA complaints does the 2004-2004 Chrysler Town & Country have?

NHTSA has 165 owner complaints on file for the 2004-2004 Chrysler Town & Country as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.

What recalls affect the 2004-2004 Chrysler Town & Country?

NHTSA lists no recalls for the 2004-2004 Chrysler Town & Country.

What should I check before buying a used Chrysler Town & Country?

Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the fuel system, the electrical system and the engine, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.

Does the Town & Country have NHTSA crash test ratings?

NHTSA has not published crash test ratings for the 2004 Chrysler Town & Country. Not all vehicles are tested each year. For the latest NHTSA safety information, visit nhtsa.gov/ratings.

Data from NHTSA federal complaints database. 165 complaints analyzed. Data confidence: high. Last updated: 2026-10-12.

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