Reliability
Chrysler

Town & Country (2002)

2002 · Minivan · 3 engines
403 NHTSA Complaints
0 Recalls
12 Fire Reports
15 Crash Reports
View all 9 generations of the Chrysler Town & Country → Inspection checklist

Reliability Score

8.4 / 10

Reliability score

Fewer owner complaints than similar minivans

The class average is 7.0. Based on complaints owners filed with NHTSA about the engine, transmission or drivetrain.

Owners filed 88 powertrain complaints. A typical minivan fleet of this size and age would have drawn about 168.

Scores this high have held: three years on they had moved 0.2 points in the typical case.

Breakdown
Complaints overall88 complaints against about 168 for similar vehicles
8.4
Last three years
n/aNot enough data
Engine, transmission or drive unit failed or replaced19 complaints against about 41 for similar vehicles
8.7
Oil consumption, fuel in the oil or overheating
n/aNot enough data

Each line scores one view of the same complaints the same way, so the lines overlap. The mark on each bar is the class average. A line needs 20 expected complaints to show a number.

Similar vehicles are others in the same class, compared at the same age and in the same years. The score counts complaints owners filed with NHTSA, per vehicle built, which is different from the share of vehicles that fail. How the score is worked out

On the record

No serious powertrain recall covering 5% or more of this generation and no escalated investigation in NHTSA's files. Warranty extensions and settlements have not been researched.

Complaints by Engine Code

Chrysler Town & Country Unidentified Engine

84 complaints 84.0 per year
1 fire report
View details

Complaint Breakdown

steering
21
safety systems
11
other
8
interior
8
engine
7
Show 2 additional engine variants with limited data
These engines appear in fewer than 10 owner complaints. A low count can mean a clean record, and it can also be a VIN-decode anomaly in NHTSA's data.

Owner Complaints by System

Complaints owners filed with NHTSA about the Chrysler Town & Country, counted across every engine. A complaint can name more than one system.

Steering: 75 owner complaints
Safety Systems: 67 owner complaints
Electrical System: 60 owner complaints
Body/Trim: 40 owner complaints
Transmission: 40 owner complaints

What to check on a used 2002 Chrysler Town & Country

On a used 2002 Chrysler Town & Country, the systems with the most NHTSA owner complaints are the steering (75), the airbags and driver-assist systems (67) and the electrical system (60). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.

  1. Turn the wheel from lock to lock while parked, then drive straight on a level road with a light grip.Safety. NHTSA has 75 owner complaints on the 2002 Chrysler Town & Country about the steering.
  2. Switch the ignition on and watch the airbag light. On the drive, check the backup camera and any collision or lane warning.Safety. NHTSA has 67 owner complaints on the 2002 Chrysler Town & Country about the airbags and driver-assist systems.
  3. Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 60 owner complaints on the 2002 Chrysler Town & Country about the electrical system.
  4. Open and close every door, the hood and the trunk or hatch. Check the latches, the seals and the gaps between panels.Minor. NHTSA has 40 owner complaints on the 2002 Chrysler Town & Country about the body and structure.
  5. Accelerate gently through every gear, then once at full throttle. Shift into Reverse and back to Drive.Costly repair. NHTSA has 40 owner complaints on the 2002 Chrysler Town & Country about the transmission and drivetrain, all engines combined.
Open the full inspection checklist for the 2002 Chrysler Town & Country

Alternatives in Minivan

Frequently Asked Questions

What are the most common 2002-2002 Chrysler Town & Country complaints?

Owners have filed 403 complaints with NHTSA about the 2002-2002 Chrysler Town & Country. The systems they name most often are the steering, the safety systems and the electrical system.

Is the 2002-2002 Chrysler Town & Country a good used car?

That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 403 complaints with NHTSA about the 2002-2002 Chrysler Town & Country. Check which systems they name most often and whether a recall is still open on that car.

How many NHTSA complaints does the 2002-2002 Chrysler Town & Country have?

NHTSA has 403 owner complaints on file for the 2002-2002 Chrysler Town & Country as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.

What recalls affect the 2002-2002 Chrysler Town & Country?

NHTSA lists no recalls for the 2002-2002 Chrysler Town & Country.

What should I check before buying a used Chrysler Town & Country?

Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the steering, the safety systems and the electrical system, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.

Does the Town & Country have NHTSA crash test ratings?

NHTSA has not published crash test ratings for the 2002 Chrysler Town & Country. Not all vehicles are tested each year. For the latest NHTSA safety information, visit nhtsa.gov/ratings.

Data from NHTSA federal complaints database. 403 complaints analyzed. Data confidence: high. Last updated: 2026-10-12.

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