2021-2023 Jeep Recall: Rear Coil Springs May Detach
- Affected
- 2021-2023 Jeep Grand Cherokee L; 2022-2023 Jeep Grand Cherokee; 2022-2023 Jeep Grand Cherokee 4xe 328,381 vehicles
- Hazard
- Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
- What to do
- Dealers will replace the rear coil spring lower isolators, free of charge. Check whether your vehicle is included with its 17-character VIN.
Recall Facts (from NHTSA)
- NHTSA Campaign ID
- 26V562000, 26V051000, 23V413000
- Announced
- 2023-06-01
- Units affected
- 328,381
- Defect
- Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
- Consequence
- Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
- Remedy
- Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.
A rear coil spring that leaves a moving Jeep Grand Cherokee becomes a heavy steel object loose in traffic. Stellantis has now recalled the same vehicles for the same failure three times, and the two earlier repairs did not hold.
NHTSA campaign 26V562, filed September 1, 2026, covers 328,381 Grand Cherokee L, Grand Cherokee and Grand Cherokee 4xe vehicles built between December 2020 and May 2023. It explicitly replaces campaigns 23V413 and 26V051. Owners who already had one or both of those repairs done still need this one.
NHTSA's report answers the question owners usually ask first. Under "identification of any warning that can occur," Stellantis entered a single word: None.
The Issue
A rear coil spring sits captured between an upper and a lower seat, with a rubber isolator at each end to keep steel off steel and to locate the spring. As long as the spring is seated square in those isolators, suspension travel compresses and releases it in a straight line and the spring stays where it belongs.
These vehicles left the line with the spring out of position in the lower seat. Once it sits crooked, every compression cycle works it further out rather than settling it in. Stellantis describes the end state as a spring that comes out of position and, in its words, possibly detaches from the vehicle while driving.
The company is specific that this is not a broken part. Its filing calls the condition an assembly or repair issue rather than a component defect, meaning the spring, the isolator and the seat all met spec and were simply put together wrong. The recalled component is the lower spring isolator, part number 68668244AA, supplied by Airboss of Auburn Hills, Michigan.
Stellantis estimates 0.1% of the recalled population carries the condition, roughly 330 vehicles out of 328,381.
Affected Models
| Model | Model years | Production dates | Units |
|---|---|---|---|
| Jeep Grand Cherokee L | 2021-2023 | Dec 5, 2020 - May 31, 2023 | 215,433 |
| Jeep Grand Cherokee | 2022-2023 | May 17, 2021 - May 31, 2023 | 97,477 |
| Jeep Grand Cherokee 4xe | 2022-2023 | Aug 4, 2021 - May 31, 2023 | 15,471 |
Two exclusions narrow the field. Vehicles built after May 31, 2023 are outside the suspect period, which is the date Stellantis stopped shipping vehicles with a potentially out-of-position rear spring. Vehicles ordered with the air suspension are excluded entirely, because they do not use the coil spring and isolator arrangement at issue.
The Grand Cherokee L carries about two thirds of the population on its own, which follows from it entering production a half year before the two-row model.
Chronology and Investigation
Stellantis first determined a defect existed on June 1, 2023, and filed 23V413, known internally as recall 64A.
On September 30, 2025, NHTSA sent Stellantis a pre-investigation request built around 20 complaints. Every one of them described a coil spring separating after the 64A repair had already been performed. Stellantis answered on October 14 and volunteered more than the agency had found, mining its own data for 70 additional claims that looked related.
Its Technical Safety and Regulatory Compliance group opened an internal investigation on November 20, 2025, and spent through January working with engineering on the failure mode. On January 22, 2026, the company determined a defect existed a second time and filed 26V051, recall 20D.
Through July 2026 NHTSA forwarded several more owner complaints and met with the company. On July 24, Stellantis opened a third investigation, this one into springs detaching after both the 64A and the 20D repairs had been completed. The Vehicle Regulations Committee determined a defect on August 26, 2026, and the Part 573 report reached NHTSA on September 1.
Three determinations across 39 months, on one failure mode, in one population of vehicles.
Reported Incidents
As of August 6, 2026, Stellantis counted 406 warranty claims and 29 customer assistance records connected to the condition, with dates of receipt running from July 15, 2023 through July 28, 2026. It reported no field reports.
The company states it is aware of no accidents and no injuries related to the issue in any market.
The claim dates are the useful part of that record. They begin six weeks after the original 2023 recall was filed and continue without a break through the summer of 2026, straight across both prior remedies.
Remedy and Notification
Dealers will replace both rear coil spring lower isolators at no charge. Replacing both sides rather than inspecting and correcting one is a change from the earlier campaigns, and it is what makes a repeat visit necessary for vehicles already fixed under 64A or 20D.
Stellantis planned to notify dealers on September 9, 2026, which is also the date VINs become searchable on the NHTSA lookup. Interim owner letters describing the risk mail between September 29 and October 7.
The remedy owner notification date on the Part 573 is blank. Stellantis has not committed to a date when the repair will actually be available, and its filing says only that additional letters will follow once the final remedy is ready. Owners should expect the first letter to arrive without an appointment to book against it.
Stellantis has not issued a do-not-drive or park-outside advisory. Owners may reach customer service at 1-800-853-1403 and should reference recall 89D.
Symptoms to Watch For Before a Spring Detaches
Stellantis reports no warning, and that entry deserves to be taken at face value rather than argued with. A spring that is already sitting crooked can release on one compression cycle. The items below are worth checking anyway, because a spring migrating out of its seat sometimes leaves evidence before it goes.
A bang or clunk from the rear over bumps. A spring shifting in a seat it no longer fits makes noise that a properly located one does not, most often on the rebound after a dip or a speed bump.
The rear sitting lower on one side. Park on level ground and measure from the ground to the fender lip on both sides. A difference the owner has not seen before is worth a dealer visit.
A visible gap at the spring seat. Looking up behind the rear wheel with the vehicle on the ground, the bottom coil should sit flat and centered in the isolator. A coil riding up on the lip or standing off the seat is the condition itself.
Rear-end movement that changed character. Wallowing, a sway on the highway, or a rear that feels loose over crowned pavement can follow a spring that is no longer carrying load squarely.
Scuff marks or bright metal at the lower seat. Steel working against the isolator or the seat leaves witness marks. Rubber crumbs around the lower seat point the same direction.
How Long Will the Recall Repair Take?
Replacing lower spring isolators on both sides is straightforward suspension work. The rear has to come up on a lift, the spring gets unloaded and removed, the old isolator comes out and the new one goes in, then the same on the other side. Most dealers should return the vehicle inside a working day.
The scheduling risk is volume rather than complexity. Stellantis has to bring back 328,381 vehicles, including everything already repaired twice, and it has to do it on an isolator part that has to be produced in those quantities before letters can go out. Stellantis has published no labor time for recall 89D.
Bottom Line
The odds of any one Grand Cherokee carrying the condition are about one in a thousand by Stellantis's own estimate. The consequence sits at the other end of the scale, because a detached spring endangers whoever is behind the vehicle as much as the person driving it, and the filing says it arrives with no warning.
Owners who had 64A or 20D performed are the ones most likely to assume this is handled. They are the population this campaign exists for. The 20 complaints that reopened the case in 2025 all came from vehicles that had already been through the shop.
Two things are worth doing now rather than in October. Run the VIN through the NHTSA lookup once it goes live on September 9. Then get under the back of the vehicle with a flashlight and look at how the bottom coil sits in its seat, which takes a minute and does not require waiting on a letter that carries no repair date.
Find your Jeep recall information: https://www.mopar.com/en-us/my-vehicle/recalls.html
Affected vehicles
| Make | Model | Years |
|---|---|---|
| Jeep | Grand Cherokee L | 2021, 2022, 2023 |
| Jeep | Grand Cherokee | 2022, 2023 |
| Jeep | Grand Cherokee 4xe | 2022, 2023 |