Ford slammed in Consumer Reports’ reliability study

Michael James

Ford all-hybrid line for 2013

Ford has been rocked with unreliable scores, with five of the 10 least reliable cars in the United Sates manufactured by the iconic carmaker, according to Consumer Reports.

The carmaker was represented on the dubious list by the Ford C-Max Hybrid,  C-Max (Plug-in Hybrid), Escape (1.6L Ecoboost), Explorer (V6, 4WD) and Taurus (Turbo).

The annual survey is conducted by the Consumer Reports National Research Center. It considers the experiences of drivers of 1.1 million vehicles. Consumer Reports uses the survey data to compile reliability histories on vehicles. It then predicts the dependability of new models.

Ford all-hybrid line for 2013
2013 Ford C-Max. Image © James Raia/2013

Predicted reliability is usually based on the three most recent new model years if a model hasn’t redesigned in that time period. Models with an asterisk are based on data from only one model year.

According to Jake Fisher, Consumer Reports automotive test director, Ford continues to have difficulty with its My-Touch in-car technology system. Its EcoBoost turbocharged V-6 engine has also been problematic.

Here are the individual models with the worst totals, with C-MAX Energi (Plug-in Hybrid) the least reliable

1. Ford C-MAX Energi (Plug-in Hybrid)*
2. Ford Escape (1.6L Ecoboost)*
3. Mini Cooper Countryman
4. Ford C-Max Hybrid
5. Nissan Pathfinder*
6. Volkswagen Beetle
7. Cadillac XTS*
8. Ford Explorer (V6, 4WD)
9. Hyundai Genesis Coupe*
10. Ford Taurus (turbo)*

Article Last Updated: April 22, 2014.

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