Reliability
Toyota

Sienna (XL10)

2000-2003 · Minivan · 2 engines
822 NHTSA Complaints
2 Recalls
10 Fire Reports
63 Crash Reports
View all 4 generations of the Toyota Sienna → Inspection checklist

Reliability Score

8.4 / 10

Reliability score

Fewer owner complaints than similar minivans

The class average is 7.0. Based on complaints owners filed with NHTSA about the engine, transmission or drivetrain.

Complaints of a failed or replaced engine, transmission or drive unit run higher than this generation's overall count, so they set the score.

Owners filed 206 powertrain complaints. A typical minivan fleet of this size and age would have drawn about 436.

Scores this high have held: three years on they had moved 0.2 points in the typical case.

Breakdown
Complaints overall206 complaints against about 436 for similar vehicles
8.6
Last three years
n/aNot enough data
Engine, transmission or drive unit failed or replaced66 complaints against about 109 for similar vehicles
8.2
Oil consumption, fuel in the oil or overheating
n/aNot enough data

Each line scores one view of the same complaints the same way, so the lines overlap. The mark on each bar is the class average. A line needs 20 expected complaints to show a number.

By model year
  • 20007.2
  • 20019.0
  • 20029.1
  • 20038.9

Similar vehicles are others in the same class, compared at the same age and in the same years. The score counts complaints owners filed with NHTSA, per vehicle built, which is different from the share of vehicles that fail. How the score is worked out

On the record

No serious powertrain recall covering 5% or more of this generation and no escalated investigation in NHTSA's files. Warranty extensions and settlements have not been researched.

Complaints by Engine Code

1MZ-FE

3.0L 6-cyl / 210 hp
608 complaints 124.5 per year Gasoline
8 fire reports
View details

Toyota Sienna Unidentified Engine

206 complaints 51.5 per year
2 fire reports 2 fatalities
View details

Complaint Breakdown

body
60
engine
31
cooling
30
wheels tires
28
other
20
Show 2 additional engine variants with limited data
These engines appear in fewer than 10 owner complaints. A low count can mean a clean record, and it can also be a VIN-decode anomaly in NHTSA's data.

Owner Complaints by System

Complaints owners filed with NHTSA about the Toyota Sienna, counted across every engine. A complaint can name more than one system.

Body/Trim: 236 owner complaints
Engine: 116 owner complaints
Cooling System: 110 owner complaints
Transmission: 95 owner complaints
Brakes: 93 owner complaints

What to check on a used 2000-2003 Toyota Sienna

On a used 2000-2003 Toyota Sienna, the systems with the most NHTSA owner complaints are the body and structure (236), the engine (116) and the cooling system (110). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.

  1. Open and close every door, the hood and the trunk or hatch. Check the latches, the seals and the gaps between panels.Minor. NHTSA has 236 owner complaints on the 2000-2003 Toyota Sienna about the body and structure.
  2. Start the engine cold and listen for the first 30 seconds, then again at idle once it is warm.Costly repair. NHTSA has 116 owner complaints on the 2000-2003 Toyota Sienna about the engine.
  3. With the engine cold, check the coolant level and color, then watch the temperature gauge on the drive.Costly repair. NHTSA has 110 owner complaints on the 2000-2003 Toyota Sienna about the cooling system.
  4. Accelerate gently through every gear, then once at full throttle. Shift into Reverse and back to Drive.Costly repair. NHTSA has 95 owner complaints on the 2000-2003 Toyota Sienna about the transmission and drivetrain.
  5. On an empty road, brake firmly from 40 mph with a light grip on the wheel.Safety. NHTSA has 93 owner complaints on the 2000-2003 Toyota Sienna about the brakes.
Open the full inspection checklist for the 2000-2003 Toyota Sienna

Recalls (2)

10V160000Apr 20, 2010serious
Structure

TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.

01V072000Mar 5, 2001serious
Structure

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE FRONT SUB FRAME ASSEMBLY HAS NOT BEEN ADEQUATELY WELDED.

Alternatives in Minivan

Frequently Asked Questions

What are the most common 2000-2003 Toyota Sienna complaints?

Owners have filed 822 complaints with NHTSA about the 2000-2003 Toyota Sienna. The systems they name most often are the body and trim, the engine and the cooling system.

Is the 2000-2003 Toyota Sienna a good used car?

That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 822 complaints with NHTSA about the 2000-2003 Toyota Sienna. Check which systems they name most often and whether a recall is still open on that car.

How many NHTSA complaints does the 2000-2003 Toyota Sienna have?

NHTSA has 822 owner complaints on file for the 2000-2003 Toyota Sienna as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.

What recalls affect the 2000-2003 Toyota Sienna?

NHTSA lists 2 recalls covering some 2000-2003 Toyota Sienna vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.

What should I check before buying a used Toyota Sienna?

Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the body and trim, the engine and the cooling system, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.

Does the Sienna have NHTSA crash test ratings?

NHTSA has not published crash test ratings for the 2000-2003 Toyota Sienna. Not all vehicles are tested each year. For the latest NHTSA safety information, visit nhtsa.gov/ratings.

Data from NHTSA federal complaints database. 822 complaints analyzed. Data confidence: high. Last updated: 2026-10-12.

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