Sprinter 2500 Crew Van (2019)
Reliability Score
Complaints by Engine Code
OM 642 with Brake Assist
3.0L 6-cylView details
Complaint Breakdown
Show 3 additional engine variants with limited data
OM642
3.0LView details
Complaint Breakdown
M 274 with Brake Assist
2.0L 4-cylView details
Complaint Breakdown
Mercedes-Benz Sprinter 2500 Crew Van Unidentified Engine
View details
Complaint Breakdown
Owner Complaints by System
Complaints owners filed with NHTSA about the Mercedes-Benz Sprinter 2500 Crew Van, counted across every engine. A complaint can name more than one system.
What to check on a used 2019 Mercedes-Benz Sprinter 2500 Crew Van
On a used 2019 Mercedes-Benz Sprinter 2500 Crew Van, the systems with the most NHTSA owner complaints are the steering (15), the transmission and drivetrain (14) and the electrical system (11). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.
- Turn the wheel from lock to lock while parked, then drive straight on a level road with a light grip.Safety. NHTSA has 15 owner complaints on the 2019 Mercedes-Benz Sprinter 2500 Crew Van about the steering.
- Accelerate gently through every gear, then once at full throttle. Shift into Reverse and back to Drive.Costly repair. NHTSA has 14 owner complaints on the 2019 Mercedes-Benz Sprinter 2500 Crew Van about the transmission and drivetrain.
- Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 11 owner complaints on the 2019 Mercedes-Benz Sprinter 2500 Crew Van about the electrical system.
- On an empty road, brake firmly from 40 mph with a light grip on the wheel.Safety. NHTSA has 9 owner complaints on the 2019 Mercedes-Benz Sprinter 2500 Crew Van about the brakes.
- Switch the ignition on and watch the airbag light. On the drive, check the backup camera and any collision or lane warning.Safety. NHTSA has 8 owner complaints on the 2019 Mercedes-Benz Sprinter 2500 Crew Van about the airbags and driver-assist systems.
Alternatives in Van
Frequently Asked Questions
What are the most common 2019-2019 Mercedes-Benz Sprinter 2500 Crew Van complaints?
Owners have filed 65 complaints with NHTSA about the 2019-2019 Mercedes-Benz Sprinter 2500 Crew Van. The systems they name most often are the steering, the transmission and the electrical system.
Is the 2019-2019 Mercedes-Benz Sprinter 2500 Crew Van a good used car?
That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 65 complaints with NHTSA about the 2019-2019 Mercedes-Benz Sprinter 2500 Crew Van. Check which systems they name most often and whether a recall is still open on that car.
How many NHTSA complaints does the 2019-2019 Mercedes-Benz Sprinter 2500 Crew Van have?
NHTSA has 65 owner complaints on file for the 2019-2019 Mercedes-Benz Sprinter 2500 Crew Van as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.
What recalls affect the 2019-2019 Mercedes-Benz Sprinter 2500 Crew Van?
NHTSA lists no recalls for the 2019-2019 Mercedes-Benz Sprinter 2500 Crew Van.
What should I check before buying a used Mercedes-Benz Sprinter 2500 Crew Van?
Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the steering, the transmission and the electrical system, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.
Does the Sprinter 2500 Crew Van have NHTSA crash test ratings?
NHTSA has not published crash test ratings for the 2019 Mercedes-Benz Sprinter 2500 Crew Van. Not all vehicles are tested each year. For the latest NHTSA safety information, visit nhtsa.gov/ratings.
Data from NHTSA federal complaints database. 65 complaints analyzed. Data confidence: moderate. Last updated: 2026-10-12.