Mercedes-Benz

Sprinter 2500 Crew Van (Lwb) (2023)

2023 · Van · 1 engine
Best Engine ⚠️ Caution (2.8)
16 NHTSA Complaints
0 Recalls
0 Fire Reports
0 Crash Reports
View all 3 generations of the Mercedes-Benz Sprinter 2500 Crew Van (Lwb) → 📋 Inspection checklist

NHTSA Safety Ratings About NHTSA ratings

Overall Not Rated
Frontal Crash
Side Crash
Rollover
ESC: Standard FCW: Standard LDW: Optional
Overall Not Rated
Frontal Crash
Side Crash
Rollover
ESC: Standard FCW: Standard LDW: Optional

Engine Reliability Ratings

OM654

2.0L
⚠️ Caution (2.8)
13 complaints 12.0 per year Diesel
View details

Complaint Breakdown

engine
4
transmission
4
fuel system
3
other
2
brakes
2

Known Issues

Engine Issues (4 complaints)
Transmission Issues (4 complaints)
Fuel System Issues (3 complaints)

2 additional engine variants with fewer than 10 complaints not shown.

Vehicle-Level Issues

These issues affect the Mercedes-Benz Sprinter 2500 Crew Van (Lwb) regardless of engine variant.

Engine Issues (5 complaints)
engine cosmetic

Alternatives in Van

Frequently Asked Questions

What are the most common 2023-2023 Mercedes-Benz Sprinter 2500 Crew Van (Lwb) problems?

The 2023-2023 Mercedes-Benz Sprinter 2500 Crew Van (Lwb) has accumulated 16 NHTSA complaints. The most frequently reported problem areas are Engine, Transmission, Fuel System. As with any used vehicle, a pre-purchase inspection and vehicle history report are recommended.

Which Mercedes-Benz Sprinter 2500 Crew Van (Lwb) engine is most reliable?

The 2023-2023 Mercedes-Benz Sprinter 2500 Crew Van (Lwb) was offered with 3 engine options. Based on NHTSA complaint data, the 2.0L ?-cyl has the lowest complaint density and is considered the most reliable choice for buyers.

Is the 2023-2023 Mercedes-Benz Sprinter 2500 Crew Van (Lwb) a good used car?

The 2023-2023 Mercedes-Benz Sprinter 2500 Crew Van (Lwb) can be a solid used car purchase depending on trim, mileage, and maintenance history. With 16 total NHTSA complaints on record, prospective buyers should review the known problem areas and check for open recalls before buying.

How many NHTSA complaints does the 2023-2023 Mercedes-Benz Sprinter 2500 Crew Van (Lwb) have?

The 2023-2023 Mercedes-Benz Sprinter 2500 Crew Van (Lwb) has 16 complaints filed with NHTSA as of our latest data pull. Complaint counts reflect owner-reported issues and do not necessarily indicate defects or safety risks on their own.

What recalls affect the 2023-2023 Mercedes-Benz Sprinter 2500 Crew Van (Lwb)?

There are 0 NHTSA recalls affecting some 2023-2023 Mercedes-Benz Sprinter 2500 Crew Van (Lwb) vehicles. Recall status varies by VIN — check the NHTSA recall database at recalls.nhtsa.dot.gov with your specific VIN to confirm which campaigns apply.

What should I check before buying a used Mercedes-Benz Sprinter 2500 Crew Van (Lwb)?

Before buying a used Mercedes-Benz Sprinter 2500 Crew Van (Lwb), verify all open recalls are completed via the NHTSA VIN lookup tool. Pay particular attention to Engine, Transmission, Fuel System, which are the most commonly reported problem areas. Request maintenance records, have an independent mechanic inspect the vehicle, and run a vehicle history report to check for prior accidents or title issues.

What are the NHTSA crash test ratings for the Sprinter 2500 Crew Van (Lwb)?

The 2023 Mercedes-Benz Sprinter 2500 Crew Van (Lwb) received an overall N/A-star safety rating from NHTSA. Frontal crash: N/A stars. Side crash: N/A stars. Rollover: N/A stars. Electronic Stability Control: Standard. Forward Collision Warning: Standard. Lane Departure Warning: Optional. These ratings are based on standardized crash tests conducted by the National Highway Traffic Safety Administration.

Data from NHTSA federal complaints database. 16 complaints analyzed. Data confidence: low. Last updated: 2026-04-07.

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