Reliability
Mercedes-Benz

EQE (V295)

2023-2025 · Midsize EV · 2 engines
64 NHTSA Complaints
11 Recalls
1 Fire Reports
11 Crash Reports
Data covers 4 NHTSA model names
EQEEQE 350 4MATICEQE 350+EQE SUV
Inspection checklist

Reliability Score

7.9 / 10

Reliability score

Fewer owner complaints than similar midsize EVs

The class average is 7.0. Based on complaints owners filed with NHTSA about the drive system, battery, charging or electrical system. Electric vehicles are scored against other electric vehicles only, so this score does not compare it with gas or hybrid models. Early evidence: under five years on the road.

Owners filed 19 powertrain complaints. A typical midsize EV fleet of this size and age would have drawn about 27.

Scores this high have held: three years on they had moved 0.2 points in the typical case.

Breakdown
Complaints overall19 complaints against about 27 for similar vehicles
7.9
Last three years19 complaints against about 27 for similar vehicles
7.9
Engine, transmission or drive unit failed or replaced
n/aNot enough data

Each line scores one view of the same complaints the same way, so the lines overlap. The mark on each bar is the class average. A line needs 20 expected complaints to show a number.

By model year
  • 20237.7
  • 2024n/a
  • 2025n/a

Similar vehicles are others in the same class, compared at the same age and in the same years. The score counts complaints owners filed with NHTSA, per vehicle built, which is different from the share of vehicles that fail. How the score is worked out

On the record · from NHTSA's files, not reviewed by hand

Recall24V372
Electrical System, Propulsion System, Traction Battery, Management System/Energy Control Module (Bms/Becm), Software · 9,228 vehicles (78% of those built) · maker's estimate: 100% have the defect

Complaints by Engine Code

Show

ED

288 hp
53 complaints 13.3 per year Electric
1 fire report
View details

Complaint Breakdown

electrical
16
safety systems
16
brakes
13
other
11
transmission
4

Same engine used in

Mercedes-Benz EQE Unidentified Engine

11 complaints 5.5 per year
View details

Complaint Breakdown

electrical
4
safety systems
3
brakes
3
transmission
2
wheels tires
2

Battery & Propulsion Reliability

Battery Electric (BEV)

Battery & propulsion complaint analysis for the 2023-2025 Mercedes-Benz EQE

8 battery-related complaints 4.0 per year 3 battery-related recalls

Too few field reports to rate this generation against peers yet. Most recently launched models accumulate complaints over the first 2-3 years.

1 fire report

What kind of battery complaint?

Among the 8 battery-related complaints, here's the type mix. These percentages describe what the complaints are about — not how reliable the vehicle is overall.

High-Voltage Battery 3 (38%)

Propulsion battery defects, capacity loss, BMS faults, replacement claims.

Electric Propulsion 2 (25%)

Loss of power, drive unit, inverter, traction motor, DC-DC converter.

Charging System 1 (13%)

Charge port, cable, mobile connector, or session failures.

Regenerative Braking 1 (13%)

Regen brake feel, one-pedal driving, B-mode complaints.

Thermal Events 1 (13%)

Battery fires, smoke, thermal runaway. Includes any complaint with fire reported.

Battery & propulsion recalls (3)
23V309000 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."

Consequence: A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.

23V405000 ELECTRICAL SYSTEM:PROPULSION SYSTEM

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.

Consequence: A loss of drive power can increase the risk of a crash.

24V372000 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.

Consequence: A sudden loss of drive power increases the risk of a crash.

Sample complaint excerpts
High-Voltage Battery
  • [2023] Severe, life-threatening autonomous safety system and powertrain failures in a 2023 Mercedes-Benz EQE SUV. The vehicle exhibits sudden, violent unintended acceleration, unprovoked emergency braking, and steering lockups. On multiple occasions, including at 75 MPH on the freeway and 45 MPH on city streets, the vehicle abruptly applies maximum braking force down to a near-stop without driver input o
  • [2023] Severe, life-threatening autonomous safety system and powertrain failures in a 2023 Mercedes-Benz EQE SUV. The vehicle exhibits sudden, violent unintended acceleration, unprovoked emergency braking, and steering lockups. On multiple occasions, including at 75 MPH on the freeway and 45 MPH on city streets, the vehicle abruptly applies maximum braking force down to a near-stop without driver input o
  • [2023] The contact owns a 2023 Mercedes-Benz EQE 350 4Matic. The contact stated while driving 40 MPH, the vehicle jerked and unintendedly decelerated to 20 MPH. Several unknown warning lights were illuminated. A message advising that there was no more battery power and to pull over was displayed. The contact was able to pull to the side of the road. The contact turned off and restarted the vehicle, and t
Electric Propulsion
  • [2023] I am filing a safety complaint regarding my 2023 Mercedes-Benz EQE 350+, which has repeatedly shut down while driving, causing loss of power and reduced braking assistance. This defect has occurred at least five (5) times since I leased the vehicle and has not been corrected despite multiple repair attempts by Mercedes-Benz dealerships. The most serious incident occurred on December 30, 2025, whe
  • [2024] The vehicle experienced repeated electrical wiring harness damage in the lighting, tire and connector areas due to exposed and insufficiently protected wiring near socket terminations. On two separate service visits, authorized dealership technicians confirmed that rodents chewed through multiple exposed wires. The affected wiring involves critical electrical systems. The connectors lack adequate
Charging System
  • [2023] On April 15, 2026 at approximately 1:30 PM PT, I entered my 2023 Mercedes-Benz EQE SUV 500 4MATIC (approximately 20,000 miles) in my garage. The vehicle was not plugged in or charging prior to entry. I opened the car, sat in the driver's seat, and authenticated via the fingerprint scanner. The seat began adjusting to my stored profile position. While the seat was adjusting, I tapped the center con
Regenerative Braking
  • [2023] I was in bumper-to-bumper traffic traveling West on Interstate 376 in Pittsburgh, PA. The weather was clear and cool, and the pavement where I was driving was dry. I was proceeding through the Fort Pitt tunnel outbound. Given that traffic was stop and go and moving very slowly, I switched my recouperation setting from “normal” to “strong” to enable one-pedal driving using the paddles on the sid
Thermal Events
  • [2023] ***THIS IS NOT MY CAR*** My car was in for service at the dealer. The dealer provided this EQE350 as a loaner. The loaner was electric, which exploded in our garage and burned the house down. The dwelling is 100% loss and 90% of contents were lost. We have pictures and videos from ring doorbells showing the combustion, and you can hear the thermal runaway. Please help us. GOOGLE "Mercedes Benz EQE

Source: classified from NHTSA complaint and recall data. "Battery-related" includes high-voltage propulsion battery, charging system, hybrid drivetrain, electric propulsion, regenerative braking, 12V auxiliary battery, and thermal-event complaints. Other complaints (suspension, steering, brakes, infotainment) appear in the engine and vehicle-level sections. Rates are absolute counts, not normalized per-VIN — high-volume models naturally produce more raw complaints than low-volume ones. Self-reported death and injury counts are capped per complaint to limit form abuse.

Battery: Mercedes-Benz EQE Pack (90.6 kWh)

NCM 811 · CATL (Erfurt) · 10 modules, liquid-cooled, 400V (EVA platform, smaller than EQS)
View full pack reference →
▼ You're looking at: EQE EQE 350 / 500 / AMG (sedan and SUV) (2023-2025)
EPA range 220-308 mi ·MPGe combined 70-96
EPA figures span the trims and model years this entry covers.
About the pack
Capacity
89 kWh
usable · 90.6 total
Fast charge
170 kW
peak · about 32 min to 80%
Warranty floor
—
see OEM warranty book

Pack overview

ChemistryNCM 811
Cell supplierCATL (Erfurt)
Cell formatPouch
Voltage (nominal)400 V
CoolingLiquid (glycol)
Architecture10 modules, liquid-cooled, 400V (EVA platform, smaller than EQS)
Warranty 10 yr / 155k mi

Known issues

High
NHTSA 24V-372 (May 2024) covers certain 2024 EQE and EQS sedans and 2023-2025 EQE SUV and EQS SUV models. The battery management system software may shut down the high-voltage battery and cause a sudden loss of drive power. Dealers update the software free of charge.
Low
Mercedes-Benz USA covers the EQE and EQE SUV battery for 10 years / 155,000 miles and sets the capacity floor at 204 Ah. The US warranty booklet gives no percentage.

How this pack ages (industry context)

Industry fleet aggregates: 2.3% average annual capacity loss across 22,700 EVs / 21 models (Geotab, 2026), and 95% range retention at 5 years on average across 30,000+ vehicles (Recurrent, 2026).

OEM warranty floor on this pack: 10 yr / 155k mi.

Public per-pack degradation curves are not available for most models. Individual results vary materially with climate, charging behavior, and DC fast-charge frequency.

Owner Complaints by System

Complaints owners filed with NHTSA about the Mercedes-Benz EQE, counted across every engine. A complaint can name more than one system.

Electrical System: 20 owner complaints
Safety Systems: 19 owner complaints
Brakes: 16 owner complaints

What to check on a used 2023-2025 Mercedes-Benz EQE

On a used 2023-2025 Mercedes-Benz EQE, the systems with the most NHTSA owner complaints are the electrical system (20), the airbags and driver-assist systems (19) and the brakes (16). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.

  1. Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 20 owner complaints on the 2023-2025 Mercedes-Benz EQE about the electrical system.
  2. Switch the ignition on and watch the airbag light. On the drive, check the backup camera and any collision or lane warning.Safety. NHTSA has 19 owner complaints on the 2023-2025 Mercedes-Benz EQE about the airbags and driver-assist systems.
  3. On an empty road, brake firmly from 40 mph with a light grip on the wheel.Safety. NHTSA has 16 owner complaints on the 2023-2025 Mercedes-Benz EQE about the brakes.
Open the full inspection checklist for the 2023-2025 Mercedes-Benz EQE

Recalls (11)

25V830000Dec 1, 2025serious
Back Over Prevention

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2025 AMG EQE SUV 4MATIC vehicles. The external pedestrian warning sound may not continuously increase in volume as vehicle speed increases, due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

25V533000Aug 20, 2025serious
Steering

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2026 EQE and GLC vehicles. Please see the recall report for a complete list of models. The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack.

25V366000Jun 5, 2025serious
Back Over Prevention

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

25V255000May 12, 2025serious
Electrical System

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.

25V150000Mar 7, 2025serious
Wheels

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350 4MATIC and EQE 350+ vehicles. The rim inserts may detach from the wheels while driving.

Show 6 older recalls
24V372000May 28, 2024serious
Electrical System

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.

24V115000Feb 16, 2024serious
Electrical System

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. The 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.

23V853000Dec 15, 2023serious
Electrical System

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350 vehicles equipped with comfort suspension. The headlights may be incorrectly adjusted due to a software error in the headlight control unit.

23V555000Aug 4, 2023serious
Structure

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 AMG EQE, EQE 500, and EQE 350 vehicles. The absorbers in the roof frame may not be secured properly and can detach during window air bag deployment.

23V405000Jun 5, 2023serious
Electrical System

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.

23V309000May 2, 2023serious
Electrical System

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."

Alternatives in Midsize EV

Frequently Asked Questions

What are the most common 2023-2025 Mercedes-Benz EQE complaints?

Owners have filed 64 complaints with NHTSA about the 2023-2025 Mercedes-Benz EQE. The systems they name most often are the electrical system, the safety systems and the brakes.

Is the 2023-2025 Mercedes-Benz EQE a good used car?

That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 64 complaints with NHTSA about the 2023-2025 Mercedes-Benz EQE. Check which systems they name most often and whether a recall is still open on that car.

How many NHTSA complaints does the 2023-2025 Mercedes-Benz EQE have?

NHTSA has 64 owner complaints on file for the 2023-2025 Mercedes-Benz EQE as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.

What recalls affect the 2023-2025 Mercedes-Benz EQE?

NHTSA lists 11 recalls covering some 2023-2025 Mercedes-Benz EQE vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.

What should I check before buying a used Mercedes-Benz EQE?

Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the electrical system, the safety systems and the brakes, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.

Does the EQE have NHTSA crash test ratings?

NHTSA has not published crash test ratings for the 2023-2025 Mercedes-Benz EQE. Not all vehicles are tested each year. For the latest NHTSA safety information, visit nhtsa.gov/ratings.

Data from NHTSA federal complaints database. 64 complaints analyzed. Data confidence: moderate. Last updated: 2026-10-12.

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