Mercedes-Benz

EQS (V297)

2022-2025 · Full-Size EV · 1 engine
Best Engine Avoid (1.6)
113 NHTSA Complaints
2 Recalls
3 Fire Reports
12 Crash Reports
Includes data from: EQSEQS SUVEQS SUV 580 4MATIC
📋 Inspection checklist

Engine Reliability Ratings

ED

516 hp
Avoid (1.6)
111 complaints 27.2 per year Electric
3 fire reports
View details

Complaint Breakdown

safety systems
61
brakes
34
electrical
28
body
9
other
9

Known Issues

Safety Systems Issues (61 complaints)
Brakes Issues (34 complaints)
Electrical System Issues (28 complaints)

Same engine used in

Show 1 additional engine variant with limited data
These engines appear in fewer than 10 owner complaints and aren't included in the main ratings above. Low counts can mean a genuinely clean record, but they can also reflect VIN-decode anomalies in NHTSA data. Treat as informational, not as a confident rating.

Mercedes-Benz EQS Unidentified Engine

Recommended (4.7)
2 complaints 1.0 per year
View details

Complaint Breakdown

electrical
1
body
1

Known Issues

Electrical System Issues (1 complaints)
Body/Trim Issues (1 complaints)

Battery & Propulsion Reliability

Battery Electric (BEV)

Battery & propulsion complaint analysis for the 2022-2025 Mercedes-Benz EQS

Recommended
9 battery-related complaints 2.7 per year 1 battery-related recall

That's below the typical rate for BEVs in this dataset (median 5.5 per year). Battery & propulsion complaints are lower than peer average for this category.

1 fire report

What kind of battery complaint?

Among the 9 battery-related complaints, here's the type mix. These percentages describe what the complaints are about — not how reliable the vehicle is overall.

High-Voltage Battery 4 (44%)

Propulsion battery defects, capacity loss, BMS faults, replacement claims.

Thermal Events 2 (22%)

Battery fires, smoke, thermal runaway. Includes any complaint with fire reported.

Charging System 2 (22%)

Charge port, cable, mobile connector, or session failures.

Electric Propulsion 1 (11%)

Loss of power, drive unit, inverter, traction motor, DC-DC converter.

Battery & propulsion recalls (1)
24V372000 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.

Consequence: A sudden loss of drive power increases the risk of a crash.

Sample complaint excerpts
High-Voltage Battery
  • [2022] The vehicle was driving and suddenly lost power, and started driving very slowly, almost causing an accident on the road. I checked for recalls and other vehicles like mine with the same years that have a recall about this issue, where a high-voltage battery shuts down, also, the back seat buckle does not work to buckle my kids
  • [2022] I own a 2022 Mercedes EQS 580 electric vehicle which has a high voltage battery for propulsion. On [XXX], in Seoul, Korea, a Mercedes EQE with a high voltage battery made by Farasis Energy spontaneously burst into flames while parked in a garage and not on a charger. The fire totaled the vehicle and caused millions of dollars in property loss. My online research tells me that the high voltage b
  • [2022] I am receiving error messages like the following in its entirety. I am getting the email several time a day. I am worried its will be a safety issue during driving. The car was in dealer shop for 4 days and I picked the car with this error message. **************enclosure************************ Mercedes-Benz connect: battery monitor – very low state of charge EQS 450+ Hi HANG, The state of cha
Thermal Events
  • [2022] I own a 2022 Mercedes EQS 580 electric vehicle which has a high voltage battery for propulsion. On [XXX], in Seoul, Korea, a Mercedes EQE with a high voltage battery made by Farasis Energy spontaneously burst into flames while parked in a garage and not on a charger. The fire totaled the vehicle and caused millions of dollars in property loss. My online research tells me that the high voltage b
  • [2023] While the vehicle was stationary and connected to a DC Fast Charging station (Electrify America), a thermal event occurred at the charging interface. The charging connector overheated and thermally fused (welded) to the vehicle's high-voltage charging inlet. The connector could not be released by the vehicle or the station. A technician dispatched by the charging network was unable to remove the
Charging System
  • [2023] I recently noticed that the charging port is showing signs of melting, which is both concerning and potentially hazardous. This issue is affecting the functionality and safety of my vehicle, and I am deeply disappointed that such a problem has occurred. The charging port is a critical component of the high-voltage system. Its failure poses significant safety concerns such as overheating, sparking,
  • [2024] Signs of arcing on high voltage charge port. The issue was first identified and reported to an authorized Mercedes-Benz dealership (Pleasanton, CA) at approximately 41,000 miles. Despite the safety implications, the dealership chose not to perform a repair has denied warranty coverage, claiming Electrify America charging station for the caused.
Electric Propulsion
  • [2023] I am reporting a serious safety issue with my 2023 Mercedes-Benz EQS SUV. On multiple occasions, the vehicle has suddenly lost power and completely stopped while driving on the freeway without warning. During these incidents, a red warning symbol appeared on the dashboard (a red turtle icon), indicating a critical malfunction. These failures created extremely dangerous situations, as the vehicle l

Source: classified from NHTSA complaint and recall data. "Battery-related" includes high-voltage propulsion battery, charging system, hybrid drivetrain, electric propulsion, regenerative braking, 12V auxiliary battery, and thermal-event complaints. Other complaints (suspension, steering, brakes, infotainment) appear in the engine and vehicle-level sections. Rates are absolute counts, not normalized per-VIN — high-volume models naturally produce more raw complaints than low-volume ones. Self-reported death and injury counts are capped per complaint to limit form abuse.

Battery: Mercedes-Benz EQS Pack (107.8 kWh)

NCM 622 / NCM 811 · CATL (Erfurt), LG Energy Solution · 12 modules, liquid-cooled, 400V (EVA platform)
View full pack reference →
▼ You're looking at: EQS EQS 450 / 450+ / 580 / AMG (sedan)
EPA range 390 mi · Highway est.* 332 mi · MPGe combined 98
* Highway estimate = EPA combined × 0.85; real numbers vary with terrain, speed, and climate.
About the pack
Capacity
108 kWh
useable · 107.8 total
Fast charge
200 kW
peak · 31 min 10→80%
Warranty floor
70%
capacity floor at 10 yr / 155k mi

Pack overview

ChemistryNCM 622 / NCM 811
Cell supplierCATL (Erfurt), LG Energy Solution
Cell formatPouch
Voltage (nominal)400 V
CoolingLiquid (glycol)
Architecture12 modules, liquid-cooled, 400V (EVA platform)
Warranty 10 yr / 155k mi
Capacity floor70%

Known issues

High
2024 EQE / EQS traction-battery recall (NHTSA 24V-372) covered a high-voltage pack issue affecting EQE 350/500 and shared EQS architecture; Mercedes repaired affected vehicles free of charge.
Low
EQS Sedan launched 2022 with software-related range-prediction quirks; OTA updates resolved most reports.
Owner-fleet data
Low
DC fast charging up to 200 kW is well-engineered; sustained sessions hold rate longer than most peers because of conservative thermal management.
Owner-fleet data

How this pack ages (industry context)

Industry fleet aggregates: 2.3% average annual capacity loss across 22,700 EVs / 21 models (Geotab, 2026), and 95% range retention at 5 years on average across 30,000+ vehicles (Recurrent, 2026).

OEM warranty floor on this pack: 10 yr / 155k mi to 70% capacity.

Public per-pack degradation curves are not available for most models. Individual results vary materially with climate, charging behavior, and DC fast-charge frequency.

Vehicle-Level Issues

These issues affect the Mercedes-Benz EQS regardless of engine variant.

Safety Systems Issues (61 complaints)
safety_systems critical
Brakes Issues (34 complaints)
brakes critical
Electrical System Issues (29 complaints)
electrical critical

Recalls (2)

25V366000May 5, 2025serious
Back Over Prevention

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

24V372000May 27, 2024serious
Electrical System

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.

Alternatives in Full-Size EV

Frequently Asked Questions

What are the most common 2022-2025 Mercedes-Benz EQS problems?

The 2022-2025 Mercedes-Benz EQS has accumulated 113 NHTSA complaints. The most frequently reported problem areas are Safety Systems, Brakes, Electrical System. As with any used vehicle, an inspection before buying and a vehicle history report are recommended.

Which Mercedes-Benz EQS engine is most reliable?

The 2022-2025 Mercedes-Benz EQS was offered with 2 engine options. Based on NHTSA complaint data, the ?L ?-cyl has the lowest complaint density and is considered the most reliable choice for buyers.

Is the 2022-2025 Mercedes-Benz EQS a good used car?

The 2022-2025 Mercedes-Benz EQS can be a sound used car depending on trim, mileage, and maintenance history. With 113 total NHTSA complaints on record, prospective buyers should review the known problem areas and check for open recalls before buying.

How many NHTSA complaints does the 2022-2025 Mercedes-Benz EQS have?

The 2022-2025 Mercedes-Benz EQS has 113 complaints filed with NHTSA as of our latest data pull. Complaint counts reflect owner-reported issues and do not necessarily indicate defects or safety risks on their own.

What recalls affect the 2022-2025 Mercedes-Benz EQS?

There are 2 NHTSA recalls affecting some 2022-2025 Mercedes-Benz EQS vehicles. Recall status varies by VIN — check the NHTSA recall database at recalls.nhtsa.dot.gov with your specific VIN to confirm which campaigns apply.

What should I check before buying a used Mercedes-Benz EQS?

Before buying a used Mercedes-Benz EQS, verify all open recalls are completed via the NHTSA VIN lookup tool. Pay particular attention to Safety Systems, Brakes, Electrical System, which are the most commonly reported problem areas. Request maintenance records, have an independent mechanic inspect the vehicle, and run a vehicle history report to check for prior accidents or title issues.

Does the EQS have NHTSA crash test ratings?

NHTSA has not published crash test ratings for the 2022-2025 Mercedes-Benz EQS. Not all vehicles are tested each year. For the latest NHTSA safety information, visit nhtsa.gov/ratings.

Data from NHTSA federal complaints database. 113 complaints analyzed. Data confidence: high. Last updated: 2026-05-23.

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