EQS (V297)
Data covers 3 NHTSA model names
Reliability Score
Complaints by Engine Code
ED
516 hpView details
Complaint Breakdown
Show 1 additional engine variant with limited data
Mercedes-Benz EQS Unidentified Engine
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Complaint Breakdown
Battery & Propulsion Reliability
Battery Electric (BEV)
Battery & propulsion complaint analysis for the 2022-2025 Mercedes-Benz EQS
That's below the typical rate for BEVs in this dataset (median 5.7 per year). Battery & propulsion complaints are lower than peer average for this category.
What kind of battery complaint?
Among the 11 battery-related complaints, here's the type mix. These percentages describe what the complaints are about — not how reliable the vehicle is overall.
Propulsion battery defects, capacity loss, BMS faults, replacement claims.
Charge port, cable, mobile connector, or session failures.
Battery fires, smoke, thermal runaway. Includes any complaint with fire reported.
Regen brake feel, one-pedal driving, B-mode complaints.
Loss of power, drive unit, inverter, traction motor, DC-DC converter.
Battery & propulsion recalls (3)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."
Consequence: A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.
Consequence: A loss of drive power can increase the risk of a crash.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.
Consequence: A sudden loss of drive power increases the risk of a crash.
Sample complaint excerpts
High-Voltage Battery
- [2022] The vehicle was driving and suddenly lost power, and started driving very slowly, almost causing an accident on the road. I checked for recalls and other vehicles like mine with the same years that have a recall about this issue, where a high-voltage battery shuts down, also, the back seat buckle does not work to buckle my kids
- [2022] I own a 2022 Mercedes EQS 580 electric vehicle which has a high voltage battery for propulsion. On [XXX], in Seoul, Korea, a Mercedes EQE with a high voltage battery made by Farasis Energy spontaneously burst into flames while parked in a garage and not on a charger. The fire totaled the vehicle and caused millions of dollars in property loss. My online research tells me that the high voltage b
- [2022] I am receiving error messages like the following in its entirety. I am getting the email several time a day. I am worried its will be a safety issue during driving. The car was in dealer shop for 4 days and I picked the car with this error message. **************enclosure************************ Mercedes-Benz connect: battery monitor – very low state of charge EQS 450+ Hi HANG, The state of cha
Charging System
- [2023] While the vehicle was stationary and connected to a DC Fast Charging station (Electrify America), a thermal event occurred at the charging interface. The charging connector overheated and thermally fused (welded) to the vehicle's high-voltage charging inlet. The connector could not be released by the vehicle or the station. A technician dispatched by the charging network was unable to remove the
- [2023] I recently noticed that the charging port is showing signs of melting, which is both concerning and potentially hazardous. This issue is affecting the functionality and safety of my vehicle, and I am deeply disappointed that such a problem has occurred. The charging port is a critical component of the high-voltage system. Its failure poses significant safety concerns such as overheating, sparking,
- [2024] On [XXX] at approximately [XXX] PDT, a 2024 Mercedes-Benz EQS SUV 450+ caught fire at an intersection in Irvine, California. The vehicle was being driven normally. It was NOT charging. It was NOT in a collision. It was stopped at the intersection when the fire began. There was no warning. Four occupants were inside: the driver (age [XXX] ), two minor children (ages [XXX] and [XXX] ), and one eld
Thermal Events
- [2022] I own a 2022 Mercedes EQS 580 electric vehicle which has a high voltage battery for propulsion. On [XXX], in Seoul, Korea, a Mercedes EQE with a high voltage battery made by Farasis Energy spontaneously burst into flames while parked in a garage and not on a charger. The fire totaled the vehicle and caused millions of dollars in property loss. My online research tells me that the high voltage b
- [2023] While the vehicle was stationary and connected to a DC Fast Charging station (Electrify America), a thermal event occurred at the charging interface. The charging connector overheated and thermally fused (welded) to the vehicle's high-voltage charging inlet. The connector could not be released by the vehicle or the station. A technician dispatched by the charging network was unable to remove the
- [2024] On [XXX] at approximately [XXX] PDT, a 2024 Mercedes-Benz EQS SUV 450+ caught fire at an intersection in Irvine, California. The vehicle was being driven normally. It was NOT charging. It was NOT in a collision. It was stopped at the intersection when the fire began. There was no warning. Four occupants were inside: the driver (age [XXX] ), two minor children (ages [XXX] and [XXX] ), and one eld
Regenerative Braking
- [2022] The contact owns a 2022 Mercedes-Benz EQS450V. The contact stated that while driving at unknown speeds and depressing the brake pedal, the vehicle hesitated to respond. The contact stated that no warning lights were illuminated before the failure. The contact drove the vehicle to the dealer, where the failure could not be duplicated. Additionally, the dealer informed the contact that the braking s
Electric Propulsion
- [2023] I am reporting a serious safety issue with my 2023 Mercedes-Benz EQS SUV. On multiple occasions, the vehicle has suddenly lost power and completely stopped while driving on the freeway without warning. During these incidents, a red warning symbol appeared on the dashboard (a red turtle icon), indicating a critical malfunction. These failures created extremely dangerous situations, as the vehicle l
Source: classified from NHTSA complaint and recall data. "Battery-related" includes high-voltage propulsion battery, charging system, hybrid drivetrain, electric propulsion, regenerative braking, 12V auxiliary battery, and thermal-event complaints. Other complaints (suspension, steering, brakes, infotainment) appear in the engine and vehicle-level sections. Rates are absolute counts, not normalized per-VIN — high-volume models naturally produce more raw complaints than low-volume ones. Self-reported death and injury counts are capped per complaint to limit form abuse.
Battery: Mercedes-Benz EQS Pack (107.8 kWh)
Pack overview
Known issues
How this pack ages (industry context)
Industry fleet aggregates: 2.3% average annual capacity loss across 22,700 EVs / 21 models (Geotab, 2026), and 95% range retention at 5 years on average across 30,000+ vehicles (Recurrent, 2026).
OEM warranty floor on this pack: 10 yr / 155k mi.
Public per-pack degradation curves are not available for most models. Individual results vary materially with climate, charging behavior, and DC fast-charge frequency.
Battery: Mercedes-Benz EQS 118 kWh (2025-2026 sedan and SUV)
Pack overview
Known issues
How this pack ages (industry context)
Industry fleet aggregates: 2.3% average annual capacity loss across 22,700 EVs / 21 models (Geotab, 2026), and 95% range retention at 5 years on average across 30,000+ vehicles (Recurrent, 2026).
OEM warranty floor on this pack: 10 yr / 155k mi.
Public per-pack degradation curves are not available for most models. Individual results vary materially with climate, charging behavior, and DC fast-charge frequency.
Owner Complaints by System
Complaints owners filed with NHTSA about the Mercedes-Benz EQS, counted across every engine. A complaint can name more than one system.
What to check on a used 2022-2025 Mercedes-Benz EQS
On a used 2022-2025 Mercedes-Benz EQS, the systems with the most NHTSA owner complaints are the airbags and driver-assist systems (64), the brakes (38) and the electrical system (37). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.
- Switch the ignition on and watch the airbag light. On the drive, check the backup camera and any collision or lane warning.Safety. NHTSA has 64 owner complaints on the 2022-2025 Mercedes-Benz EQS about the airbags and driver-assist systems.
- On an empty road, brake firmly from 40 mph with a light grip on the wheel.Safety. NHTSA has 38 owner complaints on the 2022-2025 Mercedes-Benz EQS about the brakes.
- Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 37 owner complaints on the 2022-2025 Mercedes-Benz EQS about the electrical system.
- Open and close every door, the hood and the trunk or hatch. Check the latches, the seals and the gaps between panels.Minor. NHTSA has 13 owner complaints on the 2022-2025 Mercedes-Benz EQS about the body and structure.
Recalls (18)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.
Mercedes-Benz USA, LLC (MBUSA) is recalling a certain 2023 EQS 450+ vehicle. The mounting brackets near the roof may have sharp edges that can damage the side-curtain air bag during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 214, "Side Impact Protection," and 226, "Ejection Mitigation."
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. The 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.
Show 13 older recalls
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS450 and 2022 EQS580 vehicles. The bolts that secure the rear seat belt buckles to the body of the vehicle may not be secured properly.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, 2023 Maybach S 580, Maybach S 680, and S 580e vehicles. The electronic stability program (ESP) software may malfunction, which can result in disabled vehicle dynamics control systems, including the anti-lock brake system, acceleration slip regulation, electronic stability program, and electronic brake force distribution (ABS, ASR, ESP, and EBD), as well as a vehicle speed display failure.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS580 vehicles. The multi-purpose camera and the rearview mirror may be insufficiently attached to the windshield and may detach, impairing front passenger air bag deployment and various assistance systems, including Adaptive Cruise Control (DISTRONIC) with active steering assist, Brake Assists with pedestrian detection, Lane Keeping Assists, Traffic Sign Assist, Augmented Reality function and Rain and Light Sensors.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 AMG EQS53, EQS580, EQS450, 2021 S500, S580, and Maybach S580 vehicles. The rearview camera may not display the rearview image due to a software error in the MBUX multimedia system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Mercedes-Benz, LLC (MBUSA) is recalling certain 2022 Mercedes-Benz EQS 450, EQS 580 and AMG EQS53 vehicles. The front or rear bumper tow ring assembly may have insufficient thread depth, which can result in the tow ring detaching from the vehicle.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450 and EQS 580 vehicles. A software error may cause the overhead control panel to become permanently deactivated.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, and 2021 S500 and S580 vehicles. A software error may disable the rear turn signals, hazard lights, and reverse lights.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 450+, EQS 580 4Matic, and AMG EQS 53 4Matic+ vehicles. The ground connection on the front-left longitudinal member and an electrical connection for the electric auxiliary heater in the engine compartment may be improperly secured.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS450, S500, and S580 vehicles. The communication module software may restrict or disable the emergency call system (eCall).
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580, 2022 EQS450, EQS580, and S500 vehicles with an active and connected Mercedes me connect account. The MBUX infotainment system might allow activation of the television and internet display while driving, causing a distraction for the driver.
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Frequently Asked Questions
What are the most common 2022-2025 Mercedes-Benz EQS complaints?
Owners have filed 127 complaints with NHTSA about the 2022-2025 Mercedes-Benz EQS. The systems they name most often are the safety systems, the brakes and the electrical system.
Is the 2022-2025 Mercedes-Benz EQS a good used car?
That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 127 complaints with NHTSA about the 2022-2025 Mercedes-Benz EQS. Check which systems they name most often and whether a recall is still open on that car.
How many NHTSA complaints does the 2022-2025 Mercedes-Benz EQS have?
NHTSA has 127 owner complaints on file for the 2022-2025 Mercedes-Benz EQS as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.
What recalls affect the 2022-2025 Mercedes-Benz EQS?
NHTSA lists 18 recalls covering some 2022-2025 Mercedes-Benz EQS vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.
What should I check before buying a used Mercedes-Benz EQS?
Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the safety systems, the brakes and the electrical system, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.
Does the EQS have NHTSA crash test ratings?
NHTSA has not published crash test ratings for the 2022-2025 Mercedes-Benz EQS. Not all vehicles are tested each year. For the latest NHTSA safety information, visit nhtsa.gov/ratings.
Data from NHTSA federal complaints database. 127 complaints analyzed. Data confidence: high. Last updated: 2026-10-12.