Reliability
Ford

Freestar (1st)

2004-2007 · Minivan · 3 engines
2,491 NHTSA Complaints
7 Recalls
19 Fire Reports
27 Crash Reports
Inspection checklist

Reliability Score

1.6 / 10

Reliability score

Many more owner complaints than similar minivans

The class average is 7.0. Based on complaints owners filed with NHTSA about the engine, transmission or drivetrain.

Complaints of a failed or replaced engine, transmission or drive unit run well above similar vehicles. They set this score.

Owners filed 1,967 powertrain complaints. A typical minivan fleet of this size and age would have drawn about 347.

Scores this low have often eased: the three years after looked about 1.8 points better in the typical case.

Breakdown
Complaints overall1,967 complaints against about 347 for similar vehicles
2.5
Last three years
n/aNot enough data
Engine, transmission or drive unit failed or replaced973 complaints against about 75 for similar vehicles
1.6
Oil consumption, fuel in the oil or overheating
n/aNot enough data

Each line scores one view of the same complaints the same way, so the lines overlap. The mark on each bar is the class average. A line needs 20 expected complaints to show a number.

By model year
  • 20041.5
  • 20051.5
  • 20061.9
  • 20075.5

Similar vehicles are others in the same class, compared at the same age and in the same years. The score counts complaints owners filed with NHTSA, per vehicle built, which is different from the share of vehicles that fail. How the score is worked out

On the record · from NHTSA's files, not reviewed by hand

Recall12V006
Power Train, Automatic Transmission, Torque Converter · 179,327 vehicles (71% of those built)
Engineering analysisEA09016
Transmission torque converter failure · opened 2009, closed 2012, led to recall 12V006

Complaints by Engine Code

3.9-V6-Gas

3.9L 6-cyl / 193 hp
1,075 complaints 268.8 per year
8 fire reports 1 fatality
View details

4.2-V6-Gas

4.2L 6-cyl / 201 hp
1,000 complaints 250.0 per year
5 fire reports
View details

Complaint Breakdown

transmission
714
engine
107
electrical
106
body
77
interior
63

Ford Freestar Unidentified Engine

416 complaints 104.0 per year
6 fire reports
View details

Complaint Breakdown

transmission
294
electrical
44
engine
44
body
25
brakes
20

Owner Complaints by System

Complaints owners filed with NHTSA about the Ford Freestar, counted across every engine. A complaint can name more than one system.

Transmission: 1,802 owner complaints
Electrical System: 253 owner complaints
Engine: 246 owner complaints
Body/Trim: 154 owner complaints
Interior: 132 owner complaints

What to check on a used 2004-2007 Ford Freestar

On a used 2004-2007 Ford Freestar, the systems with the most NHTSA owner complaints are the transmission and drivetrain (1,802), the electrical system (253) and the engine (246). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.

  1. Accelerate gently through every gear, then once at full throttle. Shift into Reverse and back to Drive.Costly repair. NHTSA has 1,802 owner complaints on the 2004-2007 Ford Freestar about the transmission and drivetrain, all engines combined.
  2. Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 253 owner complaints on the 2004-2007 Ford Freestar about the electrical system.
  3. Start the engine cold and listen for the first 30 seconds, then again at idle once it is warm.Costly repair. NHTSA has 246 owner complaints on the 2004-2007 Ford Freestar about the engine, all engines combined.
  4. Open and close every door, the hood and the trunk or hatch. Check the latches, the seals and the gaps between panels.Minor. NHTSA has 154 owner complaints on the 2004-2007 Ford Freestar about the body and structure.
  5. Latch and tug every seat belt, move every seat through its full travel and lock each seatback.Safety. NHTSA has 132 owner complaints on the 2004-2007 Ford Freestar about the seats, seat belts and interior.
Open the full inspection checklist for the 2004-2007 Ford Freestar

Recalls (7)

13V081000Mar 7, 2013serious
Seats

Ford is recalling certain model year 2004-2007 Freestar and Mercury Monterey vehicles manufactured from March 24, 2003, through November 7, 2006, equipped with a third row seat and originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. The third row stowable seat can experience corrosion and structural degradation at the seat anchor mechanism mounted to the rear wheel wells. As a result of the corrosion, the third row seat may not fully latch into its seating position.

12V006000Jan 9, 2012serious
Powertrain

FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.

07V168000Apr 12, 2007serious
Service Brakes

ON CERTAIN MINI VAN CONVERSIONS, THE BRAKE LINES MAY HAVE BEEN ROUTED INCORRECTLY. THE BRAKE LINES CAN MAKE CONTACT AND CHAFE ON THE STABILIZER BAR.

06E056000Jun 13, 2006serious
Fuel System

CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.

06V069000Mar 9, 2006cosmetic
Structure

ON CERTAIN VANS EQUIPPED WITH THE POWER LIFTGATE OPTION, THE POWER LIFTGATE MOTOR AUTOMATICALLY DISENGAGES AFTER THE LIFTGATE IS POWERED OPEN.

Show 2 older recalls
04V446000Sep 13, 2004serious
Wheels

CERTAIN MINIVANS MAY HAVE BEEN PRODUCED WITH FRONT WHEEL HUB ASSEMBLIES THAT WERE NOT HEAT TREATED CORRECTLY. THIS CONDITION MAY LEAD TO THE DEVELOPMENT OF SMALL CRACKS IN THE HUB.

03V457000Nov 6, 2003serious
Steering

ON CERTAIN MINIVANS, THE POWER STEERING LOW-PRESSURE LINE MAY NOT BE FULLY SEATED AT THE RACK AND PINION STEERING GEAR.

Alternatives in Minivan

Frequently Asked Questions

What are the most common 2004-2007 Ford Freestar complaints?

Owners have filed 2,491 complaints with NHTSA about the 2004-2007 Ford Freestar. The systems they name most often are the transmission, the electrical system and the engine.

Is the 2004-2007 Ford Freestar a good used car?

That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 2,491 complaints with NHTSA about the 2004-2007 Ford Freestar. Check which systems they name most often and whether a recall is still open on that car.

How many NHTSA complaints does the 2004-2007 Ford Freestar have?

NHTSA has 2,491 owner complaints on file for the 2004-2007 Ford Freestar as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.

What recalls affect the 2004-2007 Ford Freestar?

NHTSA lists 7 recalls covering some 2004-2007 Ford Freestar vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.

What should I check before buying a used Ford Freestar?

Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the transmission, the electrical system and the engine, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.

Does the Freestar have NHTSA crash test ratings?

NHTSA has not published crash test ratings for the 2004-2007 Ford Freestar. Not all vehicles are tested each year. For the latest NHTSA safety information, visit nhtsa.gov/ratings.

Data from NHTSA federal complaints database. 2,491 complaints analyzed. Data confidence: high. Last updated: 2026-10-12.

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