Lexus again rules J.D. Power dependability study

| |

Support independent journalism during the coronavirus crisis. Many of us are undergoing pay cuts and decreased hours. Shop on Amazon using this link, and The Weekly Driver receives a small commission at no cost to you.

Lexus has built its reputation on quality craftsmanship, styling and dependability. For the fourth straight year, the luxury carmaker’s dependability has been recognized by automotive industry research experts, J.D. Power.

The California-based global research company ranked Lexus highest in its recently released 26th annual Vehicle Dependability Study.

Advertising Disclosure: TheWeeklyDriver.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.

According to the company’s compilation, Lexus had 89 problems per 100 vehicles. It was the lowest among all manufacturers. Buick (110) finished second in the study. Toyota (111) was third.

The study evaluates overall dependability of cars and trucks by examining the problems owners experienced during the past 12 months by original owners of 2012 model-year vehicles. Driving experience, features, controls and other considerations are included.

The 2015 survey found issues with Bluetooth connectivity and voice recognition were the most frequently reported problems after three years of ownership. Technology is also increasing important to owners via a vehicle’s reliability and repurchase considerations.

Here are the results by manufacturer in descending order:

Lexus, 89; Buick 110; Toyota, 111; Cadillac, 114; Honda, 116; Porsche, 116; Lincoln, 118; Mercedes-Benz; 119; Scion, 121; Chevrolet, 123; GMC, 123; Acura, 124; Nissan, 128; Ram, 134; Audi, 138; Mazda, 140; Mitsubishi, 140; Infiniti, 144; BMW, 146; Subaru, 157; Kia, 158; Volkswagen, 165; Chrysler, 173; Volvo, 174; Ford, 188; Hyundai, 188; Dodge, 192; MINI, 193; Jeep, 197; Land Rover, 258; Fiat, 273.

Here are the top three manufacturers in each car segment:

Small

Scion xD, Toyota Yaris, Honda Fit.

Compact

Nissan LEAF, Honda Civic.

Compact Premium

Lexus ES, Lincoln, MKZ, Lexus CT.

Compact Sporty

Scion tC, Volkswagen EOS, MINI Cooper.

Midsize

Chevrolet Malibu, Nissan Altima, Toyota Camry.

Midsize Sporty*

Chevrolet Camaro, Ford Mustang.

Midsize Premium

Mercedes-Benz E-Class, Lincoln MKS, Infiniti M.

Large

Buick LaCrosse, Toyota Avalon, Ford Taurus.

* Only two vehicles returned results above the industry average. Only categories in which at least three cars are represented were ranked. City car, compact premium sporty car, midsize premium sporty car and large premium car segments did not qualify.

For additional details, visit: www.jdpower.com/dependability.

Subscribe For Latest Updates

Sign-up for the free Weekly Driver newsletter for new car reviews, news and opinion

Invalid email address
We promise not to spam you. You can unsubscribe at any time.
Previous

2015 Nissan Pathfinder: Lots of features, limited space

Top 5 Underrated Dealership Offerings

Next

Leave a Reply