Corolla Cross (1st)
Data covers 2 NHTSA model names
Reliability Score
Complaints by Engine Code
M20A-FKS
2.0L 4-cyl / 169 hpView details
Complaint Breakdown
M20A-FXS, 1VM+1WM
2.0L 4-cyl / 150 hpView details
Complaint Breakdown
Show 1 additional engine variant with limited data
Toyota Corolla Cross Unidentified Engine
View details
Complaint Breakdown
Battery & Propulsion Reliability
Hybrid (HEV)
Battery & propulsion complaint analysis for the 2022-2025 Toyota Corolla Cross
Too few field reports to rate this generation against peers yet. Most recently launched models accumulate complaints over the first 2-3 years.
What kind of battery complaint?
Among the 6 battery-related complaints, here's the type mix. These percentages describe what the complaints are about — not how reliable the vehicle is overall.
Hybrid system warnings, eCVT, motor-generator, hybrid transaxle.
Low-voltage battery deaths, common on EVs and hybrids that use a 12V for accessories.
Battery fires, smoke, thermal runaway. Includes any complaint with fire reported.
Sample complaint excerpts
Hybrid Drivetrain
- [2023] I am reporting Certification Fraud and severe safety violations by Central Florida Toyota. This vehicle was sold as "Toyota Gold Certified" on March 28, 2026, while having an active safety recall (NHTSA 26V203) with no available remedy. Furthermore, a professional inspection revealed a high-voltage hybrid system leak and structural damage (bondo/rust) on engine mounts, indicating a hidden prior co
- [2024] When i unlocked my vehicle and step on the brakes and press the ignition, the car suddenly alarms and says “check hybrid system, ignition on, no key detected”. Several attenpts are made and it keeps happening five times until it stops. This condition kept me from travelling and delayed me for more than 45 minutes.
- [2025] Car purchased new from Toyota dealer. Picked up [XXX]. Immediately found faulty problems with interior and exterior of car. No quality control or post delivery checks were conducted. Car brought back to dealer the next working day ([XXX]) and spent a week there but repairs were not attempted. Complaint filed with Toyota USA headquarters and request for them to take the car back and give refund o
12V Auxiliary Battery
- [2023] Vehicle displayed a “power brake loss” on the 2023 Corolla Cross Hybrid instrument cluster upon trying to start it. After not being able to turn the vehicle on, I exited the vehicle to ensure my key fob was in my pocket. All electronics worked. After roughly 4 minutes of being in the car all power was loss - battery drained. Towing company that my Toyota Dealership Provides had a number out of ser
- [2024] My 2024 toyota corolla xse hybrid had died 3 times because the 12 volt battery is no good. The battery has been replaced with the same type of 12 volt battery 2 times and the car still died. the car becomes inoperable. Hybrid cars, particularly Toyota, are experiencing significant 12-volt battery failures due to parasitic drain, leading to premature battery death. Affected models include the To
Thermal Events
- [2024] While returning home from an outing, I accelerated the gas to switch lanes and the check engine light came on, I heard a gravel like pop noise. And saw smoke coming from my car towards the back. A car next to me told me to pull over as my car was on fire. After finding a safe destination to pull over, the hood of my car and engine caught on fire. Thus resulting to a total loss of the car and assis
Source: classified from NHTSA complaint and recall data. "Battery-related" includes high-voltage propulsion battery, charging system, hybrid drivetrain, electric propulsion, regenerative braking, 12V auxiliary battery, and thermal-event complaints. Other complaints (suspension, steering, brakes, infotainment) appear in the engine and vehicle-level sections. Rates are absolute counts, not normalized per-VIN — high-volume models naturally produce more raw complaints than low-volume ones. Self-reported death and injury counts are capped per complaint to limit form abuse.
Owner Complaints by System
Complaints owners filed with NHTSA about the Toyota Corolla Cross, counted across every engine. A complaint can name more than one system.
What to check on a used 2022-2025 Toyota Corolla Cross
On a used 2022-2025 Toyota Corolla Cross, the systems with the most NHTSA owner complaints are the engine (128), the electrical system (91) and the steering (55). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.
- Start the engine cold and listen for the first 30 seconds, then again at idle once it is warm.Costly repair. NHTSA has 128 owner complaints on the 2022-2025 Toyota Corolla Cross about the engine, all engines combined.
- Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 91 owner complaints on the 2022-2025 Toyota Corolla Cross about the electrical system.
- Turn the wheel from lock to lock while parked, then drive straight on a level road with a light grip.Safety. NHTSA has 55 owner complaints on the 2022-2025 Toyota Corolla Cross about the steering.
- Switch the ignition on and watch the airbag light. On the drive, check the backup camera and any collision or lane warning.Safety. NHTSA has 48 owner complaints on the 2022-2025 Toyota Corolla Cross about the airbags and driver-assist systems.
- On an empty road, brake firmly from 40 mph with a light grip on the wheel.Safety. NHTSA has 27 owner complaints on the 2022-2025 Toyota Corolla Cross about the brakes.
Recalls (7)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 Corolla Cross Hybrid vehicles. The vehicles may fail to make sufficient pedestrian warning sounds when in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Corolla Cross Hybrid and 2023-2025 Corolla Hybrid vehicles. A software error in the skid control electronic control unit (ECU) may result in a loss of power brake assist when turning a corner.
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Show 2 older recalls
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."
NHTSA Safety Ratings About NHTSA ratings
Alternatives in Subcompact SUV
Frequently Asked Questions
What are the most common 2022-2025 Toyota Corolla Cross complaints?
Owners have filed 293 complaints with NHTSA about the 2022-2025 Toyota Corolla Cross. The systems they name most often are the engine, the electrical system and the steering.
Is the 2022-2025 Toyota Corolla Cross a good used car?
That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 293 complaints with NHTSA about the 2022-2025 Toyota Corolla Cross. Check which systems they name most often and whether a recall is still open on that car.
How many NHTSA complaints does the 2022-2025 Toyota Corolla Cross have?
NHTSA has 293 owner complaints on file for the 2022-2025 Toyota Corolla Cross as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.
What recalls affect the 2022-2025 Toyota Corolla Cross?
NHTSA lists 7 recalls covering some 2022-2025 Toyota Corolla Cross vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.
What should I check before buying a used Toyota Corolla Cross?
Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the engine, the electrical system and the steering, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.
What are the NHTSA crash test ratings for the Corolla Cross?
The 2025 Toyota Corolla Cross received an overall N/A-star safety rating from NHTSA. Frontal crash: N/A stars. Side crash: 5 stars. Rollover: N/A stars. Electronic Stability Control: Standard. Forward Collision Warning: Standard. Lane Departure Warning: Standard. These ratings are based on standardized crash tests conducted by the National Highway Traffic Safety Administration.
Data from NHTSA federal complaints database. 293 complaints analyzed. Data confidence: high. Last updated: 2026-10-12.