Mercedes-Benz

Sprinter 2500 15 Passenger (2020)

2020 · Van ยท 1 engine
Best Engine โŒ Avoid (1.2)
78 NHTSA Complaints
0 Recalls
1 Fire Reports
3 Crash Reports
View all 3 generations of the Mercedes-Benz Sprinter 2500 15 Passenger → ๐Ÿ“‹ Inspection checklist

NHTSA Safety Ratings About NHTSA ratings

Overall Not Rated
Frontal Crash
โ€”
Side Crash
โ€”
Rollover
1/5 (99.0% risk)
ESC: Standard FCW: No LDW: No

Engine Reliability Ratings

OM642

3.0L
โŒ Avoid (1.2)
76 complaints 76.0 per year Diesel
1 fire report
View details

Complaint Breakdown

electrical
20
safety systems
19
transmission
18
engine
14
brakes
11

Known Issues

Electrical System Issues (20 complaints)
Est. repair: $1,800โ€“$1,800 (5 reports)
Safety Systems Issues (19 complaints)
Transmission Issues (18 complaints)

1 additional engine variant with fewer than 10 complaints not shown.

Vehicle-Level Issues

These issues affect the Mercedes-Benz Sprinter 2500 15 Passenger regardless of engine variant.

Electrical System Issues (21 complaints)
electrical critical
Safety Systems Issues (20 complaints)
safety_systems critical
Transmission Issues (18 complaints)
transmission critical
Engine Issues (14 complaints)
engine critical
Brakes Issues (12 complaints)
brakes critical

Alternatives in Van

Frequently Asked Questions

What are the most common 2020-2020 Mercedes-Benz Sprinter 2500 15 Passenger problems?

The 2020-2020 Mercedes-Benz Sprinter 2500 15 Passenger has accumulated 78 NHTSA complaints. The most frequently reported problem areas are Electrical System, Safety Systems, Transmission. As with any used vehicle, a pre-purchase inspection and vehicle history report are recommended.

Which Mercedes-Benz Sprinter 2500 15 Passenger engine is most reliable?

The 2020-2020 Mercedes-Benz Sprinter 2500 15 Passenger was offered with 2 engine options. Based on NHTSA complaint data, the 3L ?-cyl has the lowest complaint density and is considered the most reliable choice for buyers.

Is the 2020-2020 Mercedes-Benz Sprinter 2500 15 Passenger a good used car?

The 2020-2020 Mercedes-Benz Sprinter 2500 15 Passenger can be a solid used car purchase depending on trim, mileage, and maintenance history. With 78 total NHTSA complaints on record, prospective buyers should review the known problem areas and check for open recalls before buying.

How many NHTSA complaints does the 2020-2020 Mercedes-Benz Sprinter 2500 15 Passenger have?

The 2020-2020 Mercedes-Benz Sprinter 2500 15 Passenger has 78 complaints filed with NHTSA as of our latest data pull. Complaint counts reflect owner-reported issues and do not necessarily indicate defects or safety risks on their own.

What recalls affect the 2020-2020 Mercedes-Benz Sprinter 2500 15 Passenger?

There are 0 NHTSA recalls affecting some 2020-2020 Mercedes-Benz Sprinter 2500 15 Passenger vehicles. Recall status varies by VIN โ€” check the NHTSA recall database at recalls.nhtsa.dot.gov with your specific VIN to confirm which campaigns apply.

What should I check before buying a used Mercedes-Benz Sprinter 2500 15 Passenger?

Before buying a used Mercedes-Benz Sprinter 2500 15 Passenger, verify all open recalls are completed via the NHTSA VIN lookup tool. Pay particular attention to Electrical System, Safety Systems, Transmission, which are the most commonly reported problem areas. Request maintenance records, have an independent mechanic inspect the vehicle, and run a vehicle history report to check for prior accidents or title issues.

What are the NHTSA crash test ratings for the Sprinter 2500 15 Passenger?

The 2020 Mercedes-Benz Sprinter 2500 15 Passenger received an overall N/A-star safety rating from NHTSA. Frontal crash: N/A stars. Side crash: N/A stars. Rollover: 1 stars (99.0% rollover probability). Electronic Stability Control: Standard. Forward Collision Warning: No. Lane Departure Warning: No. These ratings are based on standardized crash tests conducted by the National Highway Traffic Safety Administration.

Data from NHTSA federal complaints database. 78 complaints analyzed. Data confidence: moderate. Last updated: 2026-04-07.

© 2026 The Weekly Driver