Reliability
BMW

iX (I20)

2022-2025 · Midsize EV SUV · 1 engine
114 NHTSA Complaints
12 Recalls
2 Fire Reports
33 Crash Reports
📋 Inspection checklist

Reliability Score

7.9 / 10

Reliability score

Fewer owner complaints than similar midsize EV SUVs

The class average is 7.0. Based on complaints owners filed with NHTSA about the drive system, battery, charging or electrical system. Early evidence: under five years on the road.

Owners filed 39 powertrain complaints. A typical midsize EV SUV fleet of this size and age would have drawn about 57.

Scores this high have held: three years on they had moved 0.2 points in the typical case.

Breakdown
Complaints overall39 complaints against about 57 for similar vehicles
7.9
Last three years33 complaints against about 56 for similar vehicles
8.2
Engine, transmission or drive unit failed or replaced
n/aNot enough data
Oil consumption, fuel in the oil or overheating
n/aNot enough data

Each line scores one view of the same complaints the same way, so the lines overlap. The mark on each bar is the class average. A line needs 20 expected complaints to show a number.

By model year
  • 20227.3
  • 20238.1
  • 2024n/a
  • 2025n/a

Similar vehicles are others in the same class, compared at the same age and in the same years. The score counts complaints owners filed with NHTSA, per vehicle built, which is different from the share of vehicles that fail. How the score is worked out

On the record · from NHTSA's files, not reviewed by hand

Recall25V395
Electrical System, Propulsion System, Traction Motor, Controller, Software · 25,447 vehicles (57% of those built)
Recall22V944
Electrical System, Propulsion System, Traction Battery Thermal, Management, Software · 5,389 vehicles (12% of those built)

Complaints by Engine Code

BMW iX Unidentified Engine

114 complaints 28.5 per year
2 fire reports
View details

Complaint Breakdown

safety systems
47
electrical
31
other
18
brakes
13
transmission
12

Known Issues

Safety Systems Issues (47 complaints)
Electrical System Issues (31 complaints)
Brakes Issues (13 complaints)

Battery & Propulsion Reliability

Battery Electric (BEV)

Battery & propulsion complaint analysis for the 2022-2025 BMW iX

14 battery-related complaints 3.5 per year 7 battery-related recalls

That's below the typical rate for BEVs in this dataset (median 5.7 per year). Battery & propulsion complaints are lower than peer average for this category.

1 fire report

What kind of battery complaint?

Among the 14 battery-related complaints, here's the type mix. These percentages describe what the complaints are about — not how reliable the vehicle is overall.

Regenerative Braking 6 (43%)

Regen brake feel, one-pedal driving, B-mode complaints.

High-Voltage Battery 4 (29%)

Propulsion battery defects, capacity loss, BMS faults, replacement claims.

Electric Propulsion 3 (21%)

Loss of power, drive unit, inverter, traction motor, DC-DC converter.

Charging System 2 (14%)

Charge port, cable, mobile connector, or session failures.

Thermal Events 1 (7%)

Battery fires, smoke, thermal runaway. Includes any complaint with fire reported.

Battery & propulsion recalls (7)
22V541000 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive50, iX M60, 2022 i4 eDrive40, and i4 M50 vehicles. The high voltage battery may have internal damage, resulting in an electrical short-circuit.

Consequence: A short-circuit in a high voltage battery increases the risk of a fire.

22V944000 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE

BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, i4 eDrive35, i4 eDrive40, i4 M50, and 2023 i7 xDrive60 vehicles. The high voltage battery electronic control unit (ECU) software may cause an interruption of electrical power.

Consequence: An interruption of electrical power may result in a sudden loss of drive power, increasing the risk of a crash.

23V295000 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and 2023 i4 eDrive35, i4 eDrive40, and i4 M50 Hybrid Electric vehicles. The high voltage battery cell monitoring circuit may have improperly secured electrical connections which can result in an engine stall.

Consequence: An engine stall increases the risk of a crash.

23V449000 ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT

BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive50, iX M60, i4 eDrive40, i4 M50, and 2023 i760 xDrive hybrid electric vehicles. The high voltage battery combined charging unit (CCU) may not have been manufactured correctly, resulting in improperly connected and/or assembled components inside the CCU.

Consequence: An improperly connected or assembled CCU can interrupt electrical power while driving and result in an engine stall, increasing the risk of a crash.

25V395000 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE

BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

25V470000 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

BMW of North America, LLC (BMW) is recalling certain 2022-2025 IX, 2023-2024 I7, and 2022-2023 i4 vehicles. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.

Consequence: Battery module failure may lead to a shutdown of the high-voltage system which can result in a loss of drive power, increasing the risk of a crash. In addition, module failure increases the risk of a fire.

22V741000 ELECTRICAL SYSTEM:PROPULSION SYSTEM

BMW of North America, LLC (BMW) is recalling one 2023 iX M60 hybrid electric vehicle. The transmission final drive gear in the electric drive unit may have an improperly manufactured weld seam.

Consequence: The gear weld seam could break, resulting in a vehicle rollaway if the parking brake is not applied, and increasing the risk of a crash.

Sample complaint excerpts
Regenerative Braking
  • [2022] Under "B" drive mode which is the "one pedal driving" with automatic regenerative braking, occasionally when I release the pedal completely expecting the vehicle to slow down/stop, the vehicle instead will lunge forward. This has happened twice, thankfully at low speeds in a parking lot where I was able to slam on the brakes. On BMW forums, there are also others with the same issue so I figure i
  • [2022] When the car is being driven in B mode (one pedal driving for EVs) and is going around a turn, the car rapidly randomly accelerated. This has happened 2 times.
  • [2023] Our BMW iX was in B mode at a complete stop behind another parked car at the car wash. After about five minutes, the car took off at full acceleration and rear ended the car in front of us The BMW iX continued another 15 - 20 feet despite my attempts to repeatedly stepping on the breaks.
High-Voltage Battery
  • [2022] While driving under 45 mph on 9/17/2026, the vehicle suddenly lost drive propulsion and would not respond to accelerator pedal input. Power spontaneously restored after roughly 1 minute. BMW Proactive Care immediately pushed automated vehicle alerts: "2472: Drive carefully. Chassis stabilization" and "29: Cont. driving possible: Drivetrain". On 9/27/2026, while stopped in live traffic on a 45 m
  • [2023] Incident Date: [XXX] Problem Area: Electrical System / Charging System The DC fast charging (CCS) system on this 2023 BMW iX xDrive50 failed completely on [XXX] while traveling on a highway in Richmond, Virginia. The vehicle was unable to charge at an Electrify America station despite other vehicles — including an identical 2023 BMW iX xDrive50 — charging successfully at the same station. A second
  • [2023] The contact owns a 2023 BMW IX. The contact stated while driving approximately 35 MPH, the vehicle suddenly lost motive power. During the failure, the message "Malfunction, Pull Over" was displayed. Approximately 20 minutes later, the contact was able to restart the vehicle however, moments later while driving the failure reoccurred. The vehicle was towed to the local dealer who indicated that the
Electric Propulsion
  • [2022] While driving under 45 mph on 9/17/2026, the vehicle suddenly lost drive propulsion and would not respond to accelerator pedal input. Power spontaneously restored after roughly 1 minute. BMW Proactive Care immediately pushed automated vehicle alerts: "2472: Drive carefully. Chassis stabilization" and "29: Cont. driving possible: Drivetrain". On 9/27/2026, while stopped in live traffic on a 45 m
  • [2023] On November 16, 2023, I was driving the vehicle in the far left lane of the freeway when, without any warning, the vehicle lost propulsion and would not accelerate. It also lost power assisted steering AND power assisted braking. I had to decelerate with no power brakes while attempting to safely cross 3-4 lanes to the nearest freeway exit with no power steering, while maintaining enough momentum
  • [2023] The vehicle automatically lost power, shut down, and came to a complete stop in the middle of the road. During the shut down, I was unable to accelerate, brake, or steer the vehicle to the side of the road to a safe stopping location. The vehicle computer appeared to take over and shut down the vehicle and I was unable to stop it from happening. I was informed by the dealer that the issue was
Charging System
  • [2023] Incident Date: [XXX] Problem Area: Electrical System / Charging System The DC fast charging (CCS) system on this 2023 BMW iX xDrive50 failed completely on [XXX] while traveling on a highway in Richmond, Virginia. The vehicle was unable to charge at an Electrify America station despite other vehicles — including an identical 2023 BMW iX xDrive50 — charging successfully at the same station. A second
  • [2025] There is a defect in the charging system of the BMW, where upon charging the cable fried BMW refuses to replace the charging cable
Thermal Events
  • [2024] I put my car to charge at a manufacturer recommended charging station. I went for a short walk and when I came back, the fire department had arrived. They informed me that the car had caught fire and that it was put out by a good Samaritan using an extinguisher. The car was not drivable and there was visible fire damage

Source: classified from NHTSA complaint and recall data. "Battery-related" includes high-voltage propulsion battery, charging system, hybrid drivetrain, electric propulsion, regenerative braking, 12V auxiliary battery, and thermal-event complaints. Other complaints (suspension, steering, brakes, infotainment) appear in the engine and vehicle-level sections. Rates are absolute counts, not normalized per-VIN — high-volume models naturally produce more raw complaints than low-volume ones. Self-reported death and injury counts are capped per complaint to limit form abuse.

Battery: BMW iX pack (111.5 kWh: xDrive50, M60, 2022-2025)

Lithium-ion (cathode not published for this pack) · Samsung SDI (named for the 22V-541 batteries) · 369 volts, 303 Ah; module layout not published
View full pack reference →
▼ You're looking at: iX xDrive50 (2022 on) and M60 (2023 on) (2022-2025)
EPA range 211-324 mi ·MPGe combined 76-87
EPA figures span the trims and model years this entry covers.
About the pack
Capacity
105.2 kWh
usable · 111.5 total
Fast charge
195 kW
peak · about 35 min to 80%
Warranty floor
—
see OEM warranty book

Pack overview

ChemistryLithium-ion (cathode not published for this pack)
Cell supplierSamsung SDI (named for the 22V-541 batteries)
Cell formatPrismatic
Voltage (nominal)369 V
CoolingLiquid
Architecture369 volts, 303 Ah; module layout not published
Warranty 8 yr / 100k mi

Known issues

High
NHTSA 22V-541 (July 2022) covers certain 2022-2023 iX xDrive50 and iX M60 and 2022 i4 eDrive40 and i4 M50 vehicles. The high-voltage battery may have internal damage that causes a short circuit and a fire risk. Owners were told not to drive or charge the car and to park outside and away from structures until dealers replaced the battery, free of charge.
High
NHTSA 25V-470 (July 2025) covers 136 cars, 130 of them iX, with four i7 and two i4. High-voltage battery cell modules may not have been assembled properly, which can stress the module frame and cause the module to fail, with a risk of fire. Dealers replace specific battery cell modules free of charge.
Medium
NHTSA 22V-944 (December 2022) covers about 14,000 cars from model years 2022-2023, among them the iX, the i4 and the 2023 i7 xDrive60. The high-voltage battery control unit software may cause an interruption of electrical power. Dealers update the software free of charge.
Medium
NHTSA 23V-295 (April 2023) covers a small number of 2022-2024 iX xDrive50 and 2023 i4 cars. The high-voltage battery cell monitoring circuit may have improperly secured electrical connections, which can cause a stall. Dealers replace the monitoring circuit free of charge.
Medium
NHTSA 25V-395 (July 2025) covers certain 2022-2025 i4, 2022-2024 iX, 2023-2024 i7 and 2024 i5 vehicles. The electric drive motor software may shut down the high-voltage system and cause a loss of drive power. The software is updated over the air or by a dealer, free of charge.
Low
BMW gives the iX xDrive50 a gross energy content of 111.5 kWh at 369 volts and charging at up to 195 kW. Its release puts the net figure at 106.3 kWh in the text and 105.2 kWh in the specification table, and says a 10 to 80 percent charge takes less than 40 minutes.
Low
For the iX M60 BMW lists the same 111.5 kWh pack with 106.3 kWh net and 35 minutes from 10 to 80 percent.
Medium
BMW's US warranty covers the high-voltage battery against defects in materials or workmanship for 8 years or 100,000 miles. The 2022 through 2025 booklets set no capacity floor. BMW added one, at 70 percent state of health, with the 2026 model year booklet.

How this pack ages (industry context)

Industry fleet aggregates: 2.3% average annual capacity loss across 22,700 EVs / 21 models (Geotab, 2026), and 95% range retention at 5 years on average across 30,000+ vehicles (Recurrent, 2026).

OEM warranty floor on this pack: 8 yr / 100k mi.

Public per-pack degradation curves are not available for most models. Individual results vary materially with climate, charging behavior, and DC fast-charge frequency.

Vehicle-Level Issues

These issues affect the BMW iX regardless of engine variant.

Safety Systems Issues (47 complaints)
safety_systems critical
Electrical System Issues (31 complaints)
electrical critical
Brakes Issues (13 complaints)
brakes critical
Transmission Issues (12 complaints)
transmission critical
Steering Issues (10 complaints)
steering critical

Recalls (12)

25V395000Jul 23, 2025serious
Electrical System

BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.

25V470000Jul 16, 2025serious
Electrical System

BMW of North America, LLC (BMW) is recalling certain 2022-2025 IX, 2023-2024 I7, and 2022-2023 i4 vehicles. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.

23V449000Jun 28, 2023serious
Electrical System

BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive50, iX M60, i4 eDrive40, i4 M50, and 2023 i760 xDrive hybrid electric vehicles. The high voltage battery combined charging unit (CCU) may not have been manufactured correctly, resulting in improperly connected and/or assembled components inside the CCU.

23V409000Jun 7, 2023serious
Vehicle Speed Control

BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and iX M60 vehicles. The driver may unintentionally reactivate the cruise control system while turning the steering wheel at low speeds, resulting in a sudden increase of vehicle speed.

23V295000Apr 26, 2023serious
Electrical System

BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and 2023 i4 eDrive35, i4 eDrive40, and i4 M50 Hybrid Electric vehicles. The high voltage battery cell monitoring circuit may have improperly secured electrical connections which can result in an engine stall.

Show 7 older recalls
23V079000Feb 14, 2023serious
Air Bags

BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60 and 2022-2023 X1 xDrive28i vehicles. The front driver's air bag may have been manufactured incorrectly and may not deploy as intended during a crash.

23V026000Jan 25, 2023serious
Back Over Prevention

BMW of North America, LLC (BMW) is recalling certain 2022-2023 i4 eDrive40 and iX xDrive50 electric vehicles. During vehicle start-up, the artificial sound generator control unit may experience a fault and fail to generate the external pedestrian warning sound. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

22V944000Dec 20, 2022serious
Electrical System

BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, i4 eDrive35, i4 eDrive40, i4 M50, and 2023 i7 xDrive60 vehicles. The high voltage battery electronic control unit (ECU) software may cause an interruption of electrical power.

22V741000Oct 5, 2022serious
Electrical System

BMW of North America, LLC (BMW) is recalling one 2023 iX M60 hybrid electric vehicle. The transmission final drive gear in the electric drive unit may have an improperly manufactured weld seam.

22V541000Jul 27, 2022serious
Electrical System

BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive50, iX M60, 2022 i4 eDrive40, and i4 M50 vehicles. The high voltage battery may have internal damage, resulting in an electrical short-circuit.

22V483000Jul 7, 2022serious
Electrical System

BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, 2022 i4 eDrive40, and i4 M50 vehicles equipped with hybrid electric powertrains. While in Valet Parking Mode, the Central Information Display (CID) may not display critical safety information, such as warning messages and/or warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

22V240000Apr 13, 2022serious
Air Bags

BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX XDrive50, and iX M60 vehicles. The air bag malfunction indicator light and display message may not illuminate in the event of a problem with the air bag control or pedestrian protection systems, due to incorrect software.

Alternatives in Midsize EV SUV

Frequently Asked Questions

What are the most common 2022-2025 BMW iX problems?

The 2022-2025 BMW iX has accumulated 114 NHTSA complaints. The most frequently reported problem areas are Safety Systems, Electrical System, Brakes. As with any used vehicle, an inspection before buying and a vehicle history report are recommended.

Is the 2022-2025 BMW iX a good used car?

The 2022-2025 BMW iX can be a sound used car depending on trim, mileage, and maintenance history. With 114 total NHTSA complaints on record, prospective buyers should review the known problem areas and check for open recalls before buying.

How many NHTSA complaints does the 2022-2025 BMW iX have?

The 2022-2025 BMW iX has 114 complaints filed with NHTSA as of our latest data pull. Complaint counts reflect owner-reported issues and do not necessarily indicate defects or safety risks on their own.

What recalls affect the 2022-2025 BMW iX?

There are 12 NHTSA recalls affecting some 2022-2025 BMW iX vehicles. Recall status varies by VIN — check the NHTSA recall database at recalls.nhtsa.dot.gov with your specific VIN to confirm which campaigns apply.

What should I check before buying a used BMW iX?

Before buying a used BMW iX, verify all open recalls are completed via the NHTSA VIN lookup tool. Pay particular attention to Safety Systems, Electrical System, Brakes, which are the most commonly reported problem areas. Request maintenance records, have an independent mechanic inspect the vehicle, and run a vehicle history report to check for prior accidents or title issues.

Does the iX have NHTSA crash test ratings?

NHTSA has not published crash test ratings for the 2022-2025 BMW iX. Not all vehicles are tested each year. For the latest NHTSA safety information, visit nhtsa.gov/ratings.

Data from NHTSA federal complaints database. 114 complaints analyzed. Data confidence: high. Last updated: 2026-10-12.

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