Reliability
Mazda

CX-5 (KF)

2017-2025 · Compact SUV · 2 engines

Verdict Pick either engine: the 2.5L turbo has the lower complaint density, and the naturally aspirated 2.5L is simpler and more economical. On 2018 and 2019 cars, confirm the 19V497 engine recall and the fuel-system recall are closed.

990 NHTSA Complaints
4 Recalls
5 Fire Reports
53 Crash Reports
View all 3 generations of the Mazda CX-5 → Inspection checklist

Reliability Score

7.3 / 10

Reliability score

About as many owner complaints as similar compact SUVs

The class average is 7.0. Based on complaints owners filed with NHTSA about the engine, transmission or drivetrain.

Complaints of oil consumption, fuel in the oil or overheating run higher than this generation's overall count, so they set the score.

Owners filed 384 powertrain complaints. A typical compact SUV fleet of this size and age would have drawn about 912.

Scores this low have often eased: the three years after looked about 0.8 points better in the typical case.

Breakdown
Complaints overall384 complaints against about 912 for similar vehicles
8.8
Last three years283 complaints against about 601 for similar vehicles
8.6
Engine, transmission or drive unit failed or replaced28 complaints against about 198 for similar vehicles
9.7
Oil consumption, fuel in the oil or overheating144 complaints against about 149 for similar vehicles
7.1

Each line scores one view of the same complaints the same way, so the lines overlap. The mark on each bar is the class average. A line needs 20 expected complaints to show a number.

By model year
  • 20179.4
  • 20186.9
  • 20196.2
  • 20209.4
  • 20215.2
  • 20229.3
  • 20239.3
  • 2024n/a
  • 2025n/a

Similar vehicles are others in the same class, compared at the same age and in the same years. The score counts complaints owners filed with NHTSA, per vehicle built, which is different from the share of vehicles that fail. How the score is worked out

On the record · from NHTSA's files, not reviewed by hand

Recall19V497
Engine · 224,240 vehicles (17% of those built)

Complaints by Engine Code

PY Cylinder Deactivation

2.5L 4-cyl / 187 hp
819 complaints 76.0 per year Gasoline
4 fire reports
View details

Complaint Breakdown

engine
303
electrical
142
other
136
safety systems
100
transmission
87

PY Turbo

2.5L 4-cyl Turbo / 227 hp
162 complaints 23.1 per year Gasoline
1 fire report
View details

Complaint Breakdown

engine
82
other
20
electrical
17
safety systems
13
fuel system
12
Show 2 additional engine variants with limited data
These engines appear in fewer than 10 owner complaints. A low count can mean a clean record, and it can also be a VIN-decode anomaly in NHTSA's data.

Mazda CX-5 Unidentified Engine

8 complaints 1.6 per year
View details

Complaint Breakdown

safety systems
2
engine
2
transmission
1
electrical
1
interior
1

SH

2.2L 4-cyl / 168 hp
1 complaint 1.0 per year Diesel
View details

Complaint Breakdown

engine
1
fuel system
1

Reliability Overview

The second-generation CX-5, Mazda's KF-platform compact SUV from 2017, posts one of the cleaner records in a crowded segment. Its standout figure is not a weakness but an absence: just four NHTSA recalls across nine model years, far fewer than most rivals. The 990 complaints concentrate in the engine bucket at 388, but the overall severity stays contained, with four fire reports and no recorded deaths.

The CX-5 offered two versions of Mazda's 2.5-liter Skyactiv four. The naturally aspirated 2.5 with cylinder deactivation, rated 187 horsepower, is the volume engine and drew 819 complaints. The 2.5-liter turbo, at 227 horsepower, drew 162. The engine cluster, while the largest, spreads across a big sales base rather than pointing at a single systemic failure.

Electrical complaints follow at 160 and transmission at 100. The four recalls are narrow: a 2017 trailer-hitch campaign, a 2018 airbag recall, a 2018-2019 engine recall (19V497), and a 2018 fuel-system recall tied to the Denso pump. That short list is the clearest signal in the CX-5's favor, since recall volume tracks manufacturing and design problems closely.

The engine complaints deserve context. The naturally aspirated 2.5 uses cylinder deactivation to save fuel, and some owners report a faint vibration at the transition, a characteristic more than a fault. The turbo, shared with Mazda's larger models, trades that for stronger midrange pull. Neither engine has produced a widespread failure pattern in the recall record, which is the more telling measure. Electrical and infotainment complaints are the secondary theme, common to any modern SUV leaning on a large center screen.

The CX-5 suits a buyer who wants a compact SUV that feels a class above its price, with sharp handling and a low recall history to match. It is among the steadier used picks in the segment. The engine complaints are worth understanding, but the contained severity and short recall list make this one of the lower-risk choices here.

Owner Complaints by System

Complaints owners filed with NHTSA about the Mazda CX-5, counted across every engine. A complaint can name more than one system.

Engine: 388 owner complaints
Electrical System: 160 owner complaints
Safety Systems: 115 owner complaints
Transmission: 100 owner complaints
Brakes: 80 owner complaints

Buyer's Guide

Both engines are sound, so the choice is about character: the naturally aspirated 2.5 is the simpler, more economical option, while the turbo adds meaningful torque with a lower complaint density. On model year, the 2018-2019 cars carry the engine and fuel-system recalls, so confirm those are closed; later cars have an even cleaner record.

With the engine as the largest complaint area, have it checked for oil consumption and any stored codes, and confirm the 2018-2019 engine recall (19V497) was performed if it applies. Test the infotainment and electronics, the second-largest bucket. The short recall list keeps the VIN check quick, but it should still be done.

The CX-5's strong reputation keeps used values firm, so expect a modest discount. That premium buys a genuinely well-built compact SUV with a clean recall record, which for many buyers is worth more than a lower sticker on a less-proven rival.

What to check on a used 2017-2025 Mazda CX-5

On a used 2017-2025 Mazda CX-5, the systems with the most NHTSA owner complaints are the engine (388), the electrical system (160) and the airbags and driver-assist systems (115). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.

  1. Start the engine cold and listen for the first 30 seconds, then again at idle once it is warm.Costly repair. NHTSA has 388 owner complaints on the 2017-2025 Mazda CX-5 about the engine, all engines combined.
  2. Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 160 owner complaints on the 2017-2025 Mazda CX-5 about the electrical system.
  3. Switch the ignition on and watch the airbag light. On the drive, check the backup camera and any collision or lane warning.Safety. NHTSA has 115 owner complaints on the 2017-2025 Mazda CX-5 about the airbags and driver-assist systems.
  4. Accelerate gently through every gear, then once at full throttle. Shift into Reverse and back to Drive.Costly repair. NHTSA has 100 owner complaints on the 2017-2025 Mazda CX-5 about the transmission and drivetrain, all engines combined.
  5. On an empty road, brake firmly from 40 mph with a light grip on the wheel.Safety. NHTSA has 80 owner complaints on the 2017-2025 Mazda CX-5 about the brakes.
Open the full inspection checklist for the 2017-2025 Mazda CX-5

Recalls (4)

21V875000Nov 12, 2021serious
Fuel System

Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.

19V497000Jun 27, 2019serious
Engine

Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.

18V426000Jun 25, 2018serious
Air Bags

Mazda North American Operations (Mazda) is recalling certain 2018 Mazda CX-5 vehicles. In the event of a side impact or rollover crash, the side curtain air bags may not properly unfold during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

17V744000Nov 21, 2017serious
Trailer Hitches

Mazda North American Operations (Mazda) is recalling certain 2017 CX-5 vehicles equipped with an accessory trailer hitch wiring harness. This harness may be routed such that there is insufficient clearance between the harness and the exhaust muffler, allowing the wiring harness to contact the muffler.

NHTSA Safety Ratings About NHTSA ratings

Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (16.9% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (16.9% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (16.9% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (16.9% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (17.4% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (16.9% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (17.4% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (16.9% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (17.4% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (16.9% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (17.4% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (16.9% risk)
ESC: Standard FCW: Optional LDW: No
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (17.4% risk)
ESC: Standard FCW: Optional LDW: No
Overall ★★★★★ 4/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (17.4% risk)
ESC: Standard FCW: Optional LDW: No
Overall ★★★★★ 4/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (16.9% risk)
ESC: Standard FCW: Optional LDW: No
Overall ★★★★★ 4/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (17.4% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 4/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (16.9% risk)
ESC: Standard FCW: No LDW: No

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Frequently Asked Questions

What are the most common 2017-2025 Mazda CX-5 complaints?

Owners have filed 990 complaints with NHTSA about the 2017-2025 Mazda CX-5. The systems they name most often are the engine, the electrical system and the safety systems.

Is the 2017-2025 Mazda CX-5 a good used car?

That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 990 complaints with NHTSA about the 2017-2025 Mazda CX-5. Check which systems they name most often and whether a recall is still open on that car.

How many NHTSA complaints does the 2017-2025 Mazda CX-5 have?

NHTSA has 990 owner complaints on file for the 2017-2025 Mazda CX-5 as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.

What recalls affect the 2017-2025 Mazda CX-5?

NHTSA lists 4 recalls covering some 2017-2025 Mazda CX-5 vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.

What should I check before buying a used Mazda CX-5?

Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the engine, the electrical system and the safety systems, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.

What are the NHTSA crash test ratings for the CX-5?

The 2025 Mazda CX-5 received an overall 5-star safety rating from NHTSA. Frontal crash: 5 stars. Side crash: 5 stars. Rollover: 4 stars (16.9% rollover probability). Electronic Stability Control: Standard. Forward Collision Warning: Standard. Lane Departure Warning: Standard. These ratings are based on standardized crash tests conducted by the National Highway Traffic Safety Administration.

Data from NHTSA federal complaints database. 990 complaints analyzed. Data confidence: high. Last updated: 2026-10-12.

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