Reliability
Toyota

Matrix (1st)

2003-2008 · Compact Hatchback · 2 engines
922 NHTSA Complaints
6 Recalls
9 Fire Reports
80 Crash Reports
View all 2 generations of the Toyota Matrix → Inspection checklist

Reliability Score

4.7 / 10

Reliability score

More owner complaints than similar compact hatchbacks

The class average is 7.0. Based on complaints owners filed with NHTSA about the engine, transmission or drivetrain.

Complaints of a failed or replaced engine, transmission or drive unit run well above similar vehicles. They set this score.

Owners filed 294 powertrain complaints. A typical compact hatchback fleet of this size and age would have drawn about 332.

Scores this low have often eased: the three years after looked about 1.5 points better in the typical case.

Breakdown
Complaints overall294 complaints against about 332 for similar vehicles
7.3
Last three years
n/aNot enough data
Engine, transmission or drive unit failed or replaced107 complaints against about 43 for similar vehicles
4.4
Oil consumption, fuel in the oil or overheating
n/aNot enough data

Each line scores one view of the same complaints the same way, so the lines overlap. The mark on each bar is the class average. A line needs 20 expected complaints to show a number.

By model year
  • 20033.2
  • 20047.4
  • 20057.8
  • 20067.6
  • 20078.2
  • 20088.6

Similar vehicles are others in the same class, compared at the same age and in the same years. The score counts complaints owners filed with NHTSA, per vehicle built, which is different from the share of vehicles that fail. How the score is worked out

On the record · from NHTSA's files, not reviewed by hand

Engineering analysisEA10006
Engine stall · opened 2010, closed 2010, led to recall 10V387

Complaints by Engine Code

IZZ-FE

1.8L 4-cyl
710 complaints 106.3 per year Gasoline
8 fire reports
View details

Complaint Breakdown

safety systems
238
transmission
119
engine
92
other
88
electrical
77

Toyota Matrix Unidentified Engine

210 complaints 35.0 per year
1 fire report 2 fatalities
View details

Complaint Breakdown

transmission
49
safety systems
48
wheels tires
31
engine
19
electrical
16
Show 1 additional engine variant with limited data
These engines appear in fewer than 10 owner complaints. A low count can mean a clean record, and it can also be a VIN-decode anomaly in NHTSA's data.

Owner Complaints by System

Complaints owners filed with NHTSA about the Toyota Matrix, counted across every engine. A complaint can name more than one system.

Safety Systems: 286 owner complaints
Transmission: 168 owner complaints
Engine: 111 owner complaints
Electrical System: 93 owner complaints
Cooling System: 84 owner complaints

What to check on a used 2003-2008 Toyota Matrix

On a used 2003-2008 Toyota Matrix, the systems with the most NHTSA owner complaints are the airbags and driver-assist systems (286), the transmission and drivetrain (168) and the engine (111). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.

  1. Switch the ignition on and watch the airbag light. On the drive, check the backup camera and any collision or lane warning.Safety. NHTSA has 286 owner complaints on the 2003-2008 Toyota Matrix about the airbags and driver-assist systems.
  2. Accelerate gently through every gear, then once at full throttle. Shift into Reverse and back to Drive.Costly repair. NHTSA has 168 owner complaints on the 2003-2008 Toyota Matrix about the transmission and drivetrain.
  3. Start the engine cold and listen for the first 30 seconds, then again at idle once it is warm.Costly repair. NHTSA has 111 owner complaints on the 2003-2008 Toyota Matrix about the engine.
  4. Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 93 owner complaints on the 2003-2008 Toyota Matrix about the electrical system.
  5. With the engine cold, check the coolant level and color, then watch the temperature gauge on the drive.Costly repair. NHTSA has 84 owner complaints on the 2003-2008 Toyota Matrix about the cooling system.
Open the full inspection checklist for the 2003-2008 Toyota Matrix

Recalls (6)

10V384000Aug 26, 2010serious
Engine & Cooling

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2008 COROLLA AND COROLLA MATRIX VEHICLES. THE ENGINE CONTROL MODULE (ECM) FOR THE SUBJECT MODELS EQUIPPED WITH THE 1ZZ-FE ENGINE AND TWO-WHEEL DRIVE MAY HAVE BEEN IMPROPERLY MANUFACTURED. THERE IS A POSSIBILITY THAT A CRACK MAY DEVELOP AT CERTAIN SOLDER POINTS OR ON VARISTORS ON THE CIRCUIT BOARD.

10V036000Feb 3, 2010serious
Equipment

SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

10V035000Feb 3, 2010cosmetic
Equipment

GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

09E012000Apr 7, 2009serious
Exterior Lighting

SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

08V162000Apr 10, 2008serious
Visibility

TOYOTA IS RECALLING 662,178 MY 2003-2004 COROLLA, COROLLA MATRIX AND PONTIAC VIBE VEHICLES EQUIPPED WITH POWER WINDOWS. THE DRIVER AND FRONT PASSENGER DOOR GLASS BOLTS MAY LOOSEN AND COME OFF, CAUSING THE DOOR GLASS TO SEPARATE FROM THE WINDOW REGULATOR. DUE TO THE COMPONENTS BECOMING LOOSE AND POSSIBLY RATTLING, AN ABNORMAL NOISE MAY BE HEARD FROM THE DRIVER AND /OR FRONT PASSENGER DOOR WHEN OPERATING THE POWER WINDOWS.

Show 1 older recall
06E023000Mar 13, 2006serious
Exterior Lighting

CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."

NHTSA Safety Ratings About NHTSA ratings

Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
4/5 (14.0% risk)
ESC: Optional FCW: No LDW: No
Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
4/5 (14.0% risk)
ESC: Optional FCW: No LDW: No
Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
4/5 (14.0% risk)
ESC: No FCW: No LDW: No

Alternatives in Compact Hatchback

Frequently Asked Questions

What are the most common 2003-2008 Toyota Matrix complaints?

Owners have filed 922 complaints with NHTSA about the 2003-2008 Toyota Matrix. The systems they name most often are the safety systems, the transmission and the engine.

Is the 2003-2008 Toyota Matrix a good used car?

That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 922 complaints with NHTSA about the 2003-2008 Toyota Matrix. Check which systems they name most often and whether a recall is still open on that car.

How many NHTSA complaints does the 2003-2008 Toyota Matrix have?

NHTSA has 922 owner complaints on file for the 2003-2008 Toyota Matrix as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.

What recalls affect the 2003-2008 Toyota Matrix?

NHTSA lists 6 recalls covering some 2003-2008 Toyota Matrix vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.

What should I check before buying a used Toyota Matrix?

Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the safety systems, the transmission and the engine, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.

What are the NHTSA crash test ratings for the Matrix?

The 2006 Toyota Matrix received an overall N/A-star safety rating from NHTSA. Frontal crash: N/A stars. Side crash: N/A stars. Rollover: 4 stars (14.0% rollover probability). Electronic Stability Control: Optional. Forward Collision Warning: No. Lane Departure Warning: No. These ratings are based on standardized crash tests conducted by the National Highway Traffic Safety Administration.

Data from NHTSA federal complaints database. 922 complaints analyzed. Data confidence: high. Last updated: 2026-10-12.

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