2023-2025 Nissan Ariya Reliability Score: 8.0 out of 10

Reliability Score

8.0 / 10

Reliability score

Fewer owner complaints than similar compact EV SUVs

The class average is 7.0. Based on complaints owners filed with NHTSA about the drive system, battery, charging or electrical system. Electric vehicles are scored against other electric vehicles only, so this score does not compare it with gas or hybrid models. Early evidence: under five years on the road.

Owners filed 34 powertrain complaints. A typical compact EV SUV fleet of this size and age would have drawn about 51.

Against every fuel type: owners filed 41 complaints of all kinds about this generation. A typical compact SUV fleet of this size and age, with gas, hybrid and electric models counted together, would have drawn about 33.

Scores this high have held: three years on they had moved 0.2 points in the typical case.

Breakdown

Complaints overall34 complaints against about 51 for similar vehicles

8.0

Last three years34 complaints against about 51 for similar vehicles

8.0

Engine, transmission or drive unit failed or replaced

n/aNot enough data

Each line scores one view of the same complaints the same way, so the lines overlap. The mark on each bar is the class average. A line needs 20 expected complaints to show a number.

By model year

20237.6
2024n/a
2025n/a

Similar vehicles are others in the same class, compared at the same age and in the same years. The score counts complaints owners filed with NHTSA, per vehicle built, which is different from the share of vehicles that fail. How the score is worked out

On the record · from NHTSA's files, not reviewed by hand

Recall23V657

Electrical System, Propulsion System, Inverter · 9,813 vehicles (20% of those built) · maker's estimate: 100% have the defect

Complaints by Engine Code

Motor

56 complaints 18.7 per year Electric

View details

Complaint Breakdown

electrical

33

transmission

12

engine

11

fuel system

7

safety systems

7

Show 1 additional engine variant with limited data

These engines appear in fewer than 10 owner complaints. A low count can mean a clean record, and it can also be a VIN-decode anomaly in NHTSA's data.

Nissan Ariya Unidentified Engine

1 complaint 1.0 per year

View details

Complaint Breakdown

other

1

Battery & Propulsion Reliability

Battery Electric (BEV)

Battery & propulsion complaint analysis for the 2023-2025 Nissan Ariya

Pack option Nissan Ariya 63 kWh pack (66 kWh total) Pack option Nissan Ariya 87 kWh pack (91 kWh total)

16 battery-related complaints 5.3 per year 3 battery-related recalls

That's near the typical rate for BEVs in this dataset (median 5.7 per year). Within the normal range for the category.

What kind of battery complaint?

Among the 16 battery-related complaints, here's the type mix. These percentages describe what the complaints are about — not how reliable the vehicle is overall.

Battery & propulsion recalls (3)

23V657000 ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER

Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. The inverter software may detect a short circuit and shut down the EV system, resulting in a loss of drive power.

Consequence: An unexpected loss of drive power increases the risk of a crash.

24V391000 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR

Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. O-rings inside the electric front traction motor may have been damaged during assembly, which can result in an internal oil leak and an unexpected loss of drive power.

Consequence: An unexpected loss of drive power increases the risk of a crash.

24V560000 ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER

Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. The inverter software may misdiagnose an error, which can shut down the EV system, resulting in a loss of drive power.

Consequence: An unexpected loss of drive power increases the risk of a crash.

Sample complaint excerpts

Electric Propulsion

[2023] A 2023 Nissan Ariya developed a grinding/noise condition. An initial dealership repair did not correct it. The vehicle was promptly returned. Subsequent diagnosis involved the traction-motor/drivetrain area, and Nissan ultimately authorized substantial warranty work involving replacement/repair of the traction motor and associated components. The vehicle remained out of service for an extended per
[2023] I had just left the [XXX] on the [XXX] when our Ariya suddenly lost power at highway speeds. It felt like a very dangerous situation, because there are very long distances between exits in this area, and the shoulder is somewhat narrow in spots. The high voltage battery had been DC fast charged to 95% at said service area minutes earlier. But the display suddenly went to 0%, turtle mode appeared,
[2023] This is the fourth time this has happened to us during normal driving. I pulled out onto a highway and suddenly with no prior warning, the car lost all power and went into what I can only describe as a "limp mode" and wouldn't go above 5 mph. I had to quickly pull off the road as traffic was catching up at highway speed. The dashboard flashed "Malfunction, see owners manual" and we had an orange t

Charging System

[2023] I had just left the [XXX] on the [XXX] when our Ariya suddenly lost power at highway speeds. It felt like a very dangerous situation, because there are very long distances between exits in this area, and the shoulder is somewhat narrow in spots. The high voltage battery had been DC fast charged to 95% at said service area minutes earlier. But the display suddenly went to 0%, turtle mode appeared,
[2023] While coming to a complete stop using manual braking the vehicle appeared to lose power. The infotainment system went black and reset. The car itself did not need to be restarted and the manual brakes were still responsive. Additionally there is a recurring loud popping/cracking noise during normal driving (not charging).
[2024] 2024 Nissan Ariya Evolve+ e-4ORCE, manufactured 11/2023, approximately 15,544 miles. Vehicle began displaying "Service EV System" when attempting Level 2 charging and would intermittently refuse to charge. Dealer diagnostic scan showed DTC P2E2B-12 (Drive Motor A Excitation Current) and P0AA6-23 (Electric Insulation/high-voltage isolation fault). Dealer physically tested the front traction motor

High-Voltage Battery

[2023] I had just left the [XXX] on the [XXX] when our Ariya suddenly lost power at highway speeds. It felt like a very dangerous situation, because there are very long distances between exits in this area, and the shoulder is somewhat narrow in spots. The high voltage battery had been DC fast charged to 95% at said service area minutes earlier. But the display suddenly went to 0%, turtle mode appeared,
[2023] Vehicle displayed a "Service EV system" while driving on the highway. Battery state of charge dropped from 60% to 0%. Pulled over and turned the car off. After 5-10 minutes, I turned on the car and the issue disappeared.
[2023] When I got in the vehicle after work on 11-22-23, it displayed a “EV System” error alert and “Power Reduced” alert. The vehicle would only accelerate extremely slowly and would only go about 25 MPH. Trying to go up hill to my house it would only go maximum of 10 MPH. I barely made it home. I left it at the dealership the next day (which was a national holiday) and they examined the car on 11-24-23

12V Auxiliary Battery

[2023] DEFECTIVE COMPONENT & FAILURE MODE The vehicle suffered a failure in the 12-volt battery system, potentially involving the DC-to-DC Converter or the associated charging logic. This malfunction caused the lead-acid 12V battery to be severely overcharged and boiled while the vehicle was plugged in and parked. CATASTROPHIC SAFETY HAZARD The failure resulted in the release of highly toxic and flammab
[2023] I had just left the [XXX] on the [XXX] when our Ariya suddenly lost power at highway speeds. It felt like a very dangerous situation, because there are very long distances between exits in this area, and the shoulder is somewhat narrow in spots. The high voltage battery had been DC fast charged to 95% at said service area minutes earlier. But the display suddenly went to 0%, turtle mode appeared,
[2024] The car was purchased new from the Nissan dealer at the end of Dec 2024 with 100miles, and currently has 5,798 miles on the odometer. The 12v battery failed, unable to be charged and hold a charge, this disabled the the EV from starting and functioning. The tow truck driver had to use a battery booster/charger to provide enough power to enable the control panel to be accessed, but not start the EV

Regenerative Braking

[2023] At approximately 18,500 miles, my 2023 Nissan Ariya experienced a brake system failure while driving. The vehicle exhibited abnormal braking behavior and reduced braking performance, creating a serious safety concern. I was able to safely stop the vehicle, but the failure could have resulted in an accident. The vehicle was taken to a Nissan dealership for inspection. The diagnosis revealed severe

Thermal Events

[2023] The contact owns a 2023 Nissan Ariya. The contact stated that while driving approximately 40 MPH, the vehicle unexpectedly lost motive power. The contact became aware of smoke coming from the engine compartment. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that oil was leaking from the vehicle, causing the engine to fail. The cont

Source: classified from NHTSA complaint and recall data. "Battery-related" includes high-voltage propulsion battery, charging system, hybrid drivetrain, electric propulsion, regenerative braking, 12V auxiliary battery, and thermal-event complaints. Other complaints (suspension, steering, brakes, infotainment) appear in the engine and vehicle-level sections. Rates are absolute counts, not normalized per-VIN — high-volume models naturally produce more raw complaints than low-volume ones. Self-reported death and injury counts are capped per complaint to limit form abuse.

Battery: Nissan Ariya 63 kWh pack (66 kWh total)

Lithium-ion · 352-volt, 187 Ah underfloor pack, liquid-cooled

View full pack reference →

▼ You're looking at: Ariya Engage (front-wheel drive and e-4ORCE) (2023-2025)

EPA range 205-304 mi ·MPGe combined 87-103 ·AC charger 7.2 kW ·DC 20→80% 35 min

EPA figures span the trims and model years this entry covers.

About the pack

Capacity

63 kWh

usable · 66 total

Fast charge

130 kW

peak · about 35 min to 80%

Warranty floor

—

see OEM warranty book

Pack overview

ChemistryLithium-ion

Cell supplierNot published

Cell formatNot published

Voltage (nominal)352 V

CoolingLiquid

Architecture352-volt, 187 Ah underfloor pack, liquid-cooled

Warranty 8 yr / 100k mi

Known issues

Medium

Nissan's capacity warranty is written in gauge segments, with no percentage. It covers loss below nine of the 12 segments on the battery capacity gauge for 8 years or 100,000 miles, and repairs need only return the battery to nine segments.

OEM warranty

Low

Nissan lists 66 kWh total and 63 kWh usable for this pack. Trims were sold as 63 kWh in 2023 and 2024 and relabelled 66 kWh in 2025 pricing; the battery did not change.

Manufacturer spec

Low

A 130 kW DC charger takes the pack to 80 percent in 35 minutes by Nissan's figures. Its tables start that from 20 percent for front-drive cars and from 10 percent for all-wheel drive. A full charge on the 7.2 kW on-board charger takes 10.5 hours.

Manufacturer spec

Low

The car limits DC charging to 130 kW even on a more powerful charger.

Manufacturer

Low

No Ariya recall concerns the battery. The four campaigns on 2023 cars cover a steering wheel bolt (23V-131), inverter software (23V-657 and 24V-560) and front motor seals (24V-391).

NHTSA recall

How this pack ages (industry context)

Industry fleet aggregates: 2.3% average annual capacity loss across 22,700 EVs / 21 models (Geotab, 2026), and 95% range retention at 5 years on average across 30,000+ vehicles (Recurrent, 2026).

OEM warranty floor on this pack: 8 yr / 100k mi.

Public per-pack degradation curves are not available for most models. Individual results vary materially with climate, charging behavior, and DC fast-charge frequency.

Battery: Nissan Ariya 87 kWh pack (91 kWh total)

Lithium-ion · 352-volt, 258 Ah underfloor pack, liquid-cooled

View full pack reference →

▼ You're looking at: Ariya Venture+, Evolve+, Empower+, Premiere, Engage+ and Platinum+ (front-wheel drive and e-4ORCE) (2023-2025)

EPA range 205-304 mi ·MPGe combined 87-103 ·AC charger 7.2 kW ·DC 20→80% 40 min

EPA figures span the trims and model years this entry covers.

About the pack

Capacity

87 kWh

usable · 91 total

Fast charge

130 kW

peak · about 40 min to 80%

Warranty floor

—

see OEM warranty book

Pack overview

ChemistryLithium-ion

Cell supplierNot published

Cell formatNot published

Voltage (nominal)352 V

CoolingLiquid

Architecture352-volt, 258 Ah underfloor pack, liquid-cooled

Warranty 8 yr / 100k mi

Known issues

Medium

Nissan's capacity warranty is written in gauge segments, with no percentage. It covers loss below nine of the 12 segments on the battery capacity gauge for 8 years or 100,000 miles, and repairs need only return the battery to nine segments.

OEM warranty

Low

Nissan lists 91 kWh total and 87 kWh usable for this pack. Trims were sold as 87 kWh in 2023 and 2024 and relabelled 91 kWh in 2025 pricing; the battery did not change.

Manufacturer spec

Low

A 130 kW DC charger takes the pack to 80 percent in 40 minutes by Nissan's figures. Its tables start that from 20 percent for front-drive cars and from 10 percent for all-wheel drive. A full charge on the 7.2 kW on-board charger takes 14 hours.

Manufacturer spec

Low

The car limits DC charging to 130 kW even on a more powerful charger.

Manufacturer

Low

No Ariya recall concerns the battery. The four campaigns on 2023 cars cover a steering wheel bolt (23V-131), inverter software (23V-657 and 24V-560) and front motor seals (24V-391).

NHTSA recall

How this pack ages (industry context)

Industry fleet aggregates: 2.3% average annual capacity loss across 22,700 EVs / 21 models (Geotab, 2026), and 95% range retention at 5 years on average across 30,000+ vehicles (Recurrent, 2026).

OEM warranty floor on this pack: 8 yr / 100k mi.

Public per-pack degradation curves are not available for most models. Individual results vary materially with climate, charging behavior, and DC fast-charge frequency.

Owner Complaints by System

Complaints owners filed with NHTSA about the Nissan Ariya, counted across every engine. A complaint can name more than one system.

Electrical System: 33 owner complaints

Transmission: 12 owner complaints

Engine: 11 owner complaints

What to check on a used 2023-2025 Nissan Ariya

On a used 2023-2025 Nissan Ariya, the systems with the most NHTSA owner complaints are the electrical system (33), the drivetrain (12) and the drive motor (11). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.

Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 33 owner complaints on the 2023-2025 Nissan Ariya about the electrical system.
Shift between Drive, Reverse and Park several times, then make slow, tight turns in both directions.Costly repair. NHTSA has 12 owner complaints on the 2023-2025 Nissan Ariya about the drivetrain, which NHTSA files under its power train category.
Accelerate hard once from a stop and once from 40 mph.Costly repair. NHTSA has 11 owner complaints on the 2023-2025 Nissan Ariya about the drive motor and its controls, which NHTSA files under its engine category.

Open the full inspection checklist for the 2023-2025 Nissan Ariya

Recalls (4)

24V560000Jul 25, 2024serious

Electrical System

Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. The inverter software may misdiagnose an error, which can shut down the EV system, resulting in a loss of drive power.

24V391000Jun 3, 2024serious

Electrical System

Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. O-rings inside the electric front traction motor may have been damaged during assembly, which can result in an internal oil leak and an unexpected loss of drive power.

23V657000Sep 28, 2023serious

Electrical System

Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. The inverter software may detect a short circuit and shut down the EV system, resulting in a loss of drive power.

23V131000Feb 28, 2023serious

Steering

Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. The steering wheel bolt may have been tightened incorrectly or not installed.

NHTSA Safety Ratings About NHTSA ratings

Overall ★★★★★ 5/5

Frontal Crash

4/5

Side Crash

5/5

Rollover

5/5 (9.9% risk)

ESC: Standard FCW: Standard & Optional LDW: Standard & Optional

Overall ★★★★★ 5/5

Frontal Crash

4/5

Side Crash

5/5

Rollover

4/5 (10.7% risk)

ESC: Standard FCW: Standard & Optional LDW: Standard & Optional

Overall ★★★★★ 5/5

Frontal Crash

4/5

Side Crash

5/5

Rollover

5/5 (9.9% risk)

ESC: Standard FCW: Standard & Optional LDW: Standard & Optional

Overall ★★★★★ 5/5

Frontal Crash

4/5

Side Crash

5/5

Rollover

4/5 (10.7% risk)

ESC: Standard FCW: Standard & Optional LDW: Standard & Optional

Overall ★★★★★ 5/5

Frontal Crash

4/5

Side Crash

5/5

Rollover

5/5 (9.9% risk)

ESC: Standard FCW: Standard LDW: Standard

Overall ★★★★★ 5/5

Frontal Crash

4/5

Side Crash

5/5

Rollover

4/5 (10.7% risk)

ESC: Standard FCW: Standard LDW: Standard

Alternatives in Compact SUV

6 engines / 1,695 complaints

3 engines / 217 complaints

3 engines / 153 complaints

3 engines / 148 complaints

3 engines / 1,278 complaints

4 engines / 114 complaints

Frequently Asked Questions

What are the most common 2023-2025 Nissan Ariya complaints?

Owners have filed 57 complaints with NHTSA about the 2023-2025 Nissan Ariya. The systems they name most often are the electrical system, the transmission and the engine.

Is the 2023-2025 Nissan Ariya a good used car?

That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 57 complaints with NHTSA about the 2023-2025 Nissan Ariya. Check which systems they name most often and whether a recall is still open on that car.

How many NHTSA complaints does the 2023-2025 Nissan Ariya have?

NHTSA has 57 owner complaints on file for the 2023-2025 Nissan Ariya as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.

What recalls affect the 2023-2025 Nissan Ariya?

NHTSA lists 4 recalls covering some 2023-2025 Nissan Ariya vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.

What should I check before buying a used Nissan Ariya?

Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the electrical system, the transmission and the engine, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.

What are the NHTSA crash test ratings for the Ariya?

The 2025 Nissan Ariya received an overall 5-star safety rating from NHTSA. Frontal crash: 4 stars. Side crash: 5 stars. Rollover: 5 stars (9.9% rollover probability). Electronic Stability Control: Standard. Forward Collision Warning: Standard & Optional. Lane Departure Warning: Standard & Optional. These ratings are based on standardized crash tests conducted by the National Highway Traffic Safety Administration.

Data from NHTSA federal complaints database. 57 complaints analyzed. Data confidence: moderate. Last updated: 2026-10-12.