Mercedes-Benz

Sprinter 2500 Cargo (2020)

2020 · Van · 2 engines
Best Engine Recommended (3.7)
78 NHTSA Complaints
0 Recalls
1 Fire Reports
3 Crash Reports

Engine Reliability Comparison

M274

2.0L
Recommended (3.7)
2 complaints 2.0 per year Gasoline
View details

Complaint Breakdown

electrical
1
safety systems
1
brakes
1

Known Issues

Electrical System Issues (1 complaints)
Safety Systems Issues (1 complaints)
Brakes Issues (1 complaints)

Also found in

MERCEDES-BENZ Metris Cargo (2020-2020)MERCEDES-BENZ Sprinter 2500 Crew Van (2019-2019)MERCEDES-BENZ Sprinter 2500 15 Passenger (2021-2021)MERCEDES-BENZ Sprinter 2500 Crew Van (Lwb) (2022-2022)MERCEDES-BENZ Sprinter 2500 15 Passenger Van (2023-2023)MERCEDES-BENZ Sprinter 2500 Crew Van (Swb) (2021-2021)MERCEDES-BENZ GLC-Class (2016-2022)MERCEDES-BENZ Sprinter 1500 12 Passenger (2020-2020) +44 more

OM642

3.0L
Avoid (1.2)
76 complaints 76.0 per year Diesel
1 fire report
View details

Complaint Breakdown

electrical
20
safety systems
19
transmission
18
engine
14
brakes
11

Known Issues

Electrical System Issues (20 complaints)
Safety Systems Issues (19 complaints)
Transmission Issues (18 complaints)

Also found in

MERCEDES-BENZ Sprinter 2500 Crew Van (2019-2019)MERCEDES-BENZ Sprinter 3500 Cargo Van (2021-2021)MERCEDES-BENZ Sprinter 2500 15 Passenger (2021-2021)MERCEDES-BENZ Sprinter 2500 Crew Van (Lwb) (2022-2022)MERCEDES-BENZ Sprinter 2500 15 Passenger Van (2023-2023)MERCEDES-BENZ Sprinter 2500 Crew Van (Swb) (2021-2021)MERCEDES-BENZ Sprinter 1500 12 Passenger (2020-2020)MERCEDES-BENZ Sprinter 2500 Crew Van (Swb) (2022-2022) +34 more

Vehicle-Level Issues

These issues affect the Mercedes-Benz Sprinter 2500 Cargo regardless of engine variant.

Electrical System Issues (21 complaints)
electrical critical
Safety Systems Issues (20 complaints)
safety_systems critical
Transmission Issues (18 complaints)
transmission critical
Engine Issues (14 complaints)
engine critical
Brakes Issues (12 complaints)
brakes critical

Alternatives in Van

Frequently Asked Questions

What are the most common 2020-2020 Mercedes-Benz Sprinter 2500 Cargo problems?

The 2020-2020 Mercedes-Benz Sprinter 2500 Cargo has accumulated 78 NHTSA complaints. The most frequently reported problem areas are Electrical System, Safety Systems, Transmission. As with any used vehicle, a pre-purchase inspection and vehicle history report are recommended.

Which Mercedes-Benz Sprinter 2500 Cargo engine is most reliable?

The 2020-2020 Mercedes-Benz Sprinter 2500 Cargo was offered with 2 engine options. Based on NHTSA complaint data, the 3L ?-cyl has the lowest complaint density and is considered the most reliable choice for buyers.

Is the 2020-2020 Mercedes-Benz Sprinter 2500 Cargo a good used car?

The 2020-2020 Mercedes-Benz Sprinter 2500 Cargo can be a solid used car purchase depending on trim, mileage, and maintenance history. With 78 total NHTSA complaints on record, prospective buyers should review the known problem areas and check for open recalls before buying.

How many NHTSA complaints does the 2020-2020 Mercedes-Benz Sprinter 2500 Cargo have?

The 2020-2020 Mercedes-Benz Sprinter 2500 Cargo has 78 complaints filed with NHTSA as of our latest data pull. Complaint counts reflect owner-reported issues and do not necessarily indicate defects or safety risks on their own.

What recalls affect the 2020-2020 Mercedes-Benz Sprinter 2500 Cargo?

There are 0 NHTSA recalls affecting some 2020-2020 Mercedes-Benz Sprinter 2500 Cargo vehicles. Recall status varies by VIN — check the NHTSA recall database at recalls.nhtsa.dot.gov with your specific VIN to confirm which campaigns apply.

What should I check before buying a used Mercedes-Benz Sprinter 2500 Cargo?

Before buying a used Mercedes-Benz Sprinter 2500 Cargo, verify all open recalls are completed via the NHTSA VIN lookup tool. Pay particular attention to Electrical System, Safety Systems, Transmission, which are the most commonly reported problem areas. Request maintenance records, have an independent mechanic inspect the vehicle, and run a vehicle history report to check for prior accidents or title issues.

Data from NHTSA federal complaints database. 78 complaints analyzed. Data confidence: moderate. Last updated: 2026-04-06.

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