Kia

Sorento (MQ4)

2021-2025 · Midsize SUV · 3 engines
Best Engine ⚠️ Caution (2.7)
466 NHTSA Complaints
12 Recalls
5 Fire Reports
18 Crash Reports

Engine Reliability Comparison

T-GDI Gamma-II

1.6L 4-cyl Turbo / 177 hp
⚠️ Caution (2.7)
152 complaints 30.4 per year Gasoline
1 fire report
View details

Complaint Breakdown

engine
59
electrical
43
transmission
39
other
29
fuel system
27

Known Issues

Engine Issues (59 complaints)
Electrical System Issues (43 complaints)
Transmission Issues (39 complaints)

Also found in

KIA Sorento (2021-2025)KIA Seltos (2021-2025)HYUNDAI Santa Fe (2019-2024)

T-GDI Theta-III

2.5L 4-cyl Turbo / 281 hp
⚠️ Caution (2.2)
197 complaints 49.2 per year Gasoline
2 fire reports
View details

Complaint Breakdown

transmission
59
engine
49
other
44
electrical
39
safety systems
24

Known Issues

Transmission Issues (59 complaints)
Engine Issues (49 complaints)
Electrical System Issues (39 complaints)

Also found in

KIA Sorento (2021-2025)

GDI Theta-III

2.5L 4-cyl / 191 hp
⚠️ Caution (2.1)
113 complaints 28.2 per year Gasoline
2 fire reports
View details

Complaint Breakdown

engine
35
electrical
31
other
29
transmission
20
brakes
15

Known Issues

Engine Issues (35 complaints)
Electrical System Issues (31 complaints)
Transmission Issues (20 complaints)

Also found in

KIA Sorento (2021-2025)

Vehicle-Level Issues

These issues affect the Kia Sorento regardless of engine variant.

Engine Issues (143 complaints)
engine critical
Transmission Issues (118 complaints)
transmission critical
Electrical System Issues (113 complaints)
electrical critical
Safety Systems Issues (48 complaints)
safety_systems critical
Brakes Issues (32 complaints)
brakes critical

Recalls (12)

26V046000Jan 26, 2026serious
Electrical System

Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."

25V649000Sep 24, 2025serious
Electrical System

Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.

25V548000Aug 24, 2025serious
Engine & Cooling

Kia America, Inc. (Kia) is recalling certain 2025 K4 and Sorento vehicles. The connecting rod bolts in the engine may have been improperly tightened, which can cause a loss of drive power.

25V006000Jan 12, 2025serious
Electrical System

Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."

24V287000Apr 22, 2024serious
Electrical System

Kia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist.

23V610000Aug 30, 2023serious
Back Over Prevention

Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

23V579000Aug 14, 2023serious
Equipment

Kia America, Inc. (Kia) is recalling certain 2023 Sorento vehicles. The air bag warning labels on the driver and front passenger sun visors may detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

22V202000Mar 28, 2022serious
Engine & Cooling

Kia Motor America (Kia) is recalling certain 2022 Sorento vehicles. The oil supply pipe to the turbocharger may crack, which could result in an oil leak in the engine compartment.

22V703000Sep 18, 2022serious
Trailer Hitches

Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

22V509000Jul 18, 2022serious
Tires

Kia Motors America (Kia) is recalling certain 2022 Sorento and Telluride vehicles. The vehicles may be equipped with an incorrect spare tire which, when installed, can impair the anti-lock braking system (ABS) and the traction control system (TCS). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

22V760000Nov 9, 2022serious
Powertrain

Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.

21V519000Aug 6, 2021serious
Fuel System

Kia Motor America (Kia) is recalling certain 2021 Sorento and 2021-2022 K5 vehicles equipped with 2.5L turbocharged engines. Fuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail.

Alternatives in Midsize SUV

Frequently Asked Questions

What are the most common 2021-2025 Kia Sorento problems?

The 2021-2025 Kia Sorento has accumulated 466 NHTSA complaints. The most frequently reported problem areas are Engine, Transmission, Electrical System. As with any used vehicle, a pre-purchase inspection and vehicle history report are recommended.

Which Kia Sorento engine is most reliable?

The 2021-2025 Kia Sorento was offered with 3 engine options. Based on NHTSA complaint data, the 2.5L 4-cyl has the lowest complaint density and is considered the most reliable choice for buyers.

Is the 2021-2025 Kia Sorento a good used car?

The 2021-2025 Kia Sorento can be a solid used car purchase depending on trim, mileage, and maintenance history. With 466 total NHTSA complaints on record, prospective buyers should review the known problem areas and check for open recalls before buying.

How many NHTSA complaints does the 2021-2025 Kia Sorento have?

The 2021-2025 Kia Sorento has 466 complaints filed with NHTSA as of our latest data pull. Complaint counts reflect owner-reported issues and do not necessarily indicate defects or safety risks on their own.

What recalls affect the 2021-2025 Kia Sorento?

There are 12 NHTSA recalls affecting some 2021-2025 Kia Sorento vehicles. Recall status varies by VIN — check the NHTSA recall database at recalls.nhtsa.dot.gov with your specific VIN to confirm which campaigns apply.

What should I check before buying a used Kia Sorento?

Before buying a used Kia Sorento, verify all open recalls are completed via the NHTSA VIN lookup tool. Pay particular attention to Engine, Transmission, Electrical System, which are the most commonly reported problem areas. Request maintenance records, have an independent mechanic inspect the vehicle, and run a vehicle history report to check for prior accidents or title issues.

Data from NHTSA federal complaints database. 466 complaints analyzed. Data confidence: high. Last updated: 2026-04-06.

© 2026 The Weekly Driver