Reliability
Kia

Carnival (1st)

2022-2025 · Minivan · 2 engines
453 NHTSA Complaints
6 Recalls
0 Fire Reports
10 Crash Reports
Data covers 2 NHTSA model names
CARNIVALCARNIVAL HEV
View all 2 generations of the Kia Carnival → Inspection checklist

Reliability Score

6.3 / 10

Reliability score

More owner complaints than similar minivans

The class average is 7.0. Based on complaints owners filed with NHTSA about the engine, transmission or drivetrain. Early evidence: under five years on the road.

Owners filed 71 powertrain complaints. A typical minivan fleet of this size and age would have drawn about 52.

Scores this low have often eased: the three years after looked about 1.5 points better in the typical case.

Breakdown
Complaints overall71 complaints against about 52 for similar vehicles
6.3
Last three years58 complaints against about 49 for similar vehicles
6.6
Engine, transmission or drive unit failed or replaced
n/aNot enough data
Oil consumption, fuel in the oil or overheating
n/aNot enough data

Each line scores one view of the same complaints the same way, so the lines overlap. The mark on each bar is the class average. A line needs 20 expected complaints to show a number.

By model year
  • 20226.3
  • 20237.4
  • 2024n/a
  • 2025n/a

Hybrid: about 7 times as many owner complaints as the gas version (26 complaints, 26,551 built)

Similar vehicles are others in the same class, compared at the same age and in the same years. The score counts complaints owners filed with NHTSA, per vehicle built, which is different from the share of vehicles that fail. How the score is worked out

On the record

No serious powertrain recall covering 5% or more of this generation and no escalated investigation in NHTSA's files. Warranty extensions and settlements have not been researched.

Complaints by Engine Code

GDI LAMDA III

3.5L 6-cyl / 290 hp
355 complaints 88.8 per year Gasoline
View details

Complaint Breakdown

electrical
115
other
90
body
62
engine
44
fuel system
35

GAMMA II + HEV

1.6L
93 complaints 93.0 per year Gasoline
View details

Complaint Breakdown

electrical
34
other
24
engine
24
transmission
17
fuel system
12
Show 1 additional engine variant with limited data
These engines appear in fewer than 10 owner complaints. A low count can mean a clean record, and it can also be a VIN-decode anomaly in NHTSA's data.

Kia Carnival Unidentified Engine

5 complaints 1.7 per year
View details

Complaint Breakdown

electrical
3
body
1
exterior
1
interior
1
transmission
1

Battery & Propulsion Reliability

Hybrid (HEV)

Battery & propulsion complaint analysis for the 2022-2025 Kia Carnival

28 battery-related complaints 28.0 per year 0 battery-related recalls

That's about 4.0x the typical rate for hybrids in this dataset (median 7.0 per year). Above peer average — but high-volume models naturally produce more raw complaints, so check the issue mix below before drawing conclusions.

What kind of battery complaint?

Among the 28 battery-related complaints, here's the type mix. These percentages describe what the complaints are about — not how reliable the vehicle is overall.

Hybrid Drivetrain 15 (54%)

Hybrid system warnings, eCVT, motor-generator, hybrid transaxle.

Electric Propulsion 8 (29%)

Loss of power, drive unit, inverter, traction motor, DC-DC converter.

12V Auxiliary Battery 7 (25%)

Low-voltage battery deaths, common on EVs and hybrids that use a 12V for accessories.

High-Voltage Battery 4 (14%)

Propulsion battery defects, capacity loss, BMS faults, replacement claims.

Sample complaint excerpts
Hybrid Drivetrain
  • [2025] Carnival was working fine then, without warning, I was unable to accelerate. Had entered highway and reached a maximum speed around 30 mph in a 55 mph zone. Pedal fully depressed and zero acceleration, dashboard read "check hybrid system, stop safely". Tried changing driving modes to no effect. Lots of cars speeding past as I pulled to the side to restart the vehicle, then it worked again without
  • [2025] Within 5 minutes of driving, the car stopped accelerating. Check hybrid system alert appeared one minute later. Car stalled out within approximately 1-2 minutes after warning light appeared. No other warning lights were present prior. This is a 2025 new Kia Carnival Hybrid. I was stranded on the side of a 55mph road. The first time the police helped me roll it off the road. The second time it c
  • [2025] On random occasions, car will display "check hybrid system" and go into limp mode (limiting speed significantly) check engine, oil, and battery lights also illuminate. Had car serviced twice by dealership who cannot replicate the error, nor can they find any engine codes stored. However, this incident keeps occurring. Planning on having the car serviced again and not picking it up until it's figur
Electric Propulsion
  • [2025] This complaint is a follow up to complaint #XXX. I took the car in to Dennis Eakin Kia in [XXX] to repair what caused the car to go into Limp Mode after slamming on the brakes. The dealership did a deep scan of the hybrid control and power train control module for historical or iintermittent codes. They could find none because the car apparently does not save them after the ignition is turned off.
  • [2025] I had to slam on my brakes and the car went into Limp Mode, not allowing acceleration above 20 MPh. I drove for a while and then pulled into a parking lot and turned off the car and back on again. I was able to achieve normal acceleration after turning the car back on. We felt unsafe having no control over our speed and cars honking and racing around us. I am afraid to drive my family in this car
  • [2025] On random occasions, car will display "check hybrid system" and go into limp mode (limiting speed significantly) check engine, oil, and battery lights also illuminate. Had car serviced twice by dealership who cannot replicate the error, nor can they find any engine codes stored. However, this incident keeps occurring. Planning on having the car serviced again and not picking it up until it's figur
12V Auxiliary Battery
  • [2025] The vehicle (2025 Kia Carnival Hybrid) has suffered from a systemic parasitic 12V battery drain since the first month of ownership. The first occurrence was July 20, 2025, requiring a jump-start from Kia Roadside Assistance. On 02/26/2026, the vehicle was presented at Moritz Kia Alliance for the same issue. The dealer diagnosed the 12V battery as defective (Code R04) and replaced it under warrant
  • [2025] 12v Battery died 2 times first on 12/26 then on 1/25. We had to call in roadside assistance for jump start. This was reported to Kia Dublin and Kia Manteca in California. Kia Dublin ran the diagnostics and couldnt find anything. Kia Manteca later found the battery logs showing issues. But said it could have been related to the HVAC recall which is now fixed. But the problem re-occured. This is a
  • [2025] The 12-volt battery fully discharges and leaves the vehicle inoperable ONLY when parked in my attached townhouse garage (overnight or 1–3 days). The vehicle starts and runs normally when parked elsewhere (work, airport, etc.) for the same duration. Symptoms: No warning lights prior to failure Dashboard completely dark; no power to doors, lights, or start button Requires jump-start or tow
High-Voltage Battery
  • [2025] While I was driving on a highway, my vehicles "check engine" and "batter" lights were illuminated and a warning came across the car screen that said something along the lines of "Battery Management System Failure" and then "Powertrain failure". The car was not able to accelerate by pressing the gas pedal, and the heating/cooling features within the car stopped working. I quickly changed lanes to g
  • [2025] I am filing this complaint to report a recurring, life-threatening safety defect in my 2025 Kia Carnival Hybrid involving the battery and hybrid propulsion system. This defect has occurred twice, and despite dealer repair attempts, it has not been resolved. On both occasions, while the vehicle was in operation, the hybrid system failed without warning. The vehicle displayed a hybrid system failure
  • [2025] 4/6/2026 vehicle stalled in traffic multiple times, entered "Limp Mode", unable to accelerate after stopping or after deceleration. I had to press the gas to the floor to get the vehicle to move. While driving, if I had to brake or lay off the gas at all, the vehicle would not accelerate back to the original speed quickly. This put myself and my four children at risk of being rear-ended. I dro

Source: classified from NHTSA complaint and recall data. "Battery-related" includes high-voltage propulsion battery, charging system, hybrid drivetrain, electric propulsion, regenerative braking, 12V auxiliary battery, and thermal-event complaints. Other complaints (suspension, steering, brakes, infotainment) appear in the engine and vehicle-level sections. Rates are absolute counts, not normalized per-VIN — high-volume models naturally produce more raw complaints than low-volume ones. Self-reported death and injury counts are capped per complaint to limit form abuse.

Owner Complaints by System

Complaints owners filed with NHTSA about the Kia Carnival, counted across every engine. A complaint can name more than one system.

Electrical System: 152 owner complaints
Engine: 68 owner complaints
Body/Trim: 66 owner complaints
Fuel System: 47 owner complaints
Transmission: 30 owner complaints

What to check on a used 2022-2025 Kia Carnival

On a used 2022-2025 Kia Carnival, the systems with the most NHTSA owner complaints are the electrical system (152), the engine (68) and the body and structure (66). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.

  1. Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 152 owner complaints on the 2022-2025 Kia Carnival about the electrical system.
  2. Start the engine cold and listen for the first 30 seconds, then again at idle once it is warm.Costly repair. NHTSA has 68 owner complaints on the 2022-2025 Kia Carnival about the engine.
  3. Open and close every door, the hood and the trunk or hatch. Check the latches, the seals and the gaps between panels.Minor. NHTSA has 66 owner complaints on the 2022-2025 Kia Carnival about the body and structure.
  4. Let the engine idle for five minutes, walk around the car and smell for fuel.Safety. NHTSA has 47 owner complaints on the 2022-2025 Kia Carnival about the fuel system.
  5. Accelerate gently through every gear, then once at full throttle. Shift into Reverse and back to Drive.Costly repair. NHTSA has 30 owner complaints on the 2022-2025 Kia Carnival about the transmission and drivetrain.
  6. Drive slowly in a parking lot and note each time the engine starts and stops.Costly repair. NHTSA has 15 owner complaints on the 2022-2025 Kia Carnival (hybrid and electric versions only) about the hybrid system.
Open the full inspection checklist for the 2022-2025 Kia Carnival

Recalls (6)

26V232000Apr 10, 2026serious
Fuel System

Kia America, Inc. (Kia) is recalling certain 2022-2026 Carnival vehicles. Fuel may leak at the pipe connection between the fuel pipe and fuel rail.

24V025000Jan 18, 2024serious
Structure

Kia America, Inc. (Kia) is recalling certain 2023-2024 Sportage and 2022-2024 Carnival vehicles. The roof molding may loosen and detach.

23V236000Mar 31, 2023serious
Structure

Kia America, Inc. (Kia) is recalling all 2022 and certain 2023 Carnival vehicles. The auto-reverse feature for the power sliding doors (PSD) may not activate in all situations.

23V179000Mar 17, 2023serious
Trailer Hitches

Kia America, Inc. (Kia) is recalling certain 2022-2023 Carnival vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

21V908000Nov 19, 2021serious
Latches/Locks/Linkages

Kia Motors America (Kia) is recalling certain 2022 Carnival vehicles. The remote controller assembly for the passenger-side power sliding door may malfunction, preventing the passenger-side sliding door from securely latching.

Show 1 older recall
21V277000Apr 21, 2021serious
Fuel System

Kia Motors America (Kia) is recalling certain 2022 Carnival vehicles. The plastic fuel rail tube may have been damaged.

NHTSA Safety Ratings About NHTSA ratings

Overall Not Rated
Frontal Crash
4/5
Side Crash
—
Rollover
4/5 (14.0% risk)
ESC: Standard FCW: Standard & Optional LDW: Standard
Overall Not Rated
Frontal Crash
4/5
Side Crash
—
Rollover
4/5 (14.0% risk)
ESC: Standard FCW: Standard & Optional LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (14.0% risk)
ESC: Standard FCW: Standard & Optional LDW: Standard
Overall Not Rated
Frontal Crash
—
Side Crash
5/5
Rollover
4/5 (14.0% risk)
ESC: Standard FCW: Standard & Optional LDW: Standard

All Generations

Alternatives in Minivan

Frequently Asked Questions

What are the most common 2022-2025 Kia Carnival complaints?

Owners have filed 453 complaints with NHTSA about the 2022-2025 Kia Carnival. The systems they name most often are the electrical system, the engine and the body and trim.

Is the 2022-2025 Kia Carnival a good used car?

That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 453 complaints with NHTSA about the 2022-2025 Kia Carnival. Check which systems they name most often and whether a recall is still open on that car.

How many NHTSA complaints does the 2022-2025 Kia Carnival have?

NHTSA has 453 owner complaints on file for the 2022-2025 Kia Carnival as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.

What recalls affect the 2022-2025 Kia Carnival?

NHTSA lists 6 recalls covering some 2022-2025 Kia Carnival vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.

What should I check before buying a used Kia Carnival?

Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the electrical system, the engine and the body and trim, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.

What are the NHTSA crash test ratings for the Carnival?

The 2025 Kia Carnival received an overall N/A-star safety rating from NHTSA. Frontal crash: 4 stars. Side crash: N/A stars. Rollover: 4 stars (14.0% rollover probability). Electronic Stability Control: Standard. Forward Collision Warning: Standard & Optional. Lane Departure Warning: Standard. These ratings are based on standardized crash tests conducted by the National Highway Traffic Safety Administration.

Data from NHTSA federal complaints database. 453 complaints analyzed. Data confidence: high. Last updated: 2026-10-12.

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