Reliability
Infiniti

QX30 (1st)

2017-2019 · Subcompact SUV · 1 engine
60 NHTSA Complaints
6 Recalls
0 Fire Reports
5 Crash Reports
Inspection checklist

Reliability Score

8.5 / 10

Reliability score

Fewer owner complaints than similar subcompact SUVs

The class average is 7.0. Based on complaints owners filed with NHTSA about the engine, transmission or drivetrain.

Owners filed 14 powertrain complaints. A typical subcompact SUV fleet of this size and age would have drawn about 32.

Scores this high have held: three years on they had moved 0.2 points in the typical case.

Breakdown
Complaints overall14 complaints against about 32 for similar vehicles
8.5
Last three years
n/aNot enough data
Engine, transmission or drive unit failed or replaced
n/aNot enough data
Oil consumption, fuel in the oil or overheating
n/aNot enough data

Each line scores one view of the same complaints the same way, so the lines overlap. The mark on each bar is the class average. A line needs 20 expected complaints to show a number.

By model year
  • 20178.8
  • 20188.5
  • 2019n/a

Similar vehicles are others in the same class, compared at the same age and in the same years. The score counts complaints owners filed with NHTSA, per vehicle built, which is different from the share of vehicles that fail. How the score is worked out

On the record

No serious powertrain recall covering 5% or more of this generation and no escalated investigation in NHTSA's files. Warranty extensions and settlements have not been researched.

Complaints by Engine Code

M27020

2.0L
60 complaints 20.0 per year Gasoline
View details

Complaint Breakdown

electrical
20
safety systems
20
steering
11
transmission
8
other
8

Owner Complaints by System

Complaints owners filed with NHTSA about the Infiniti QX30, counted across every engine. A complaint can name more than one system.

Electrical System: 20 owner complaints
Safety Systems: 20 owner complaints
Steering: 11 owner complaints

What to check on a used 2017-2019 Infiniti QX30

On a used 2017-2019 Infiniti QX30, the systems with the most NHTSA owner complaints are the electrical system (20), the airbags and driver-assist systems (20) and the steering (11). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.

  1. Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 20 owner complaints on the 2017-2019 Infiniti QX30 about the electrical system.
  2. Switch the ignition on and watch the airbag light. On the drive, check the backup camera and any collision or lane warning.Safety. NHTSA has 20 owner complaints on the 2017-2019 Infiniti QX30 about the airbags and driver-assist systems.
  3. Turn the wheel from lock to lock while parked, then drive straight on a level road with a light grip.Safety. NHTSA has 11 owner complaints on the 2017-2019 Infiniti QX30 about the steering.
Open the full inspection checklist for the 2017-2019 Infiniti QX30

Recalls (6)

21V419000Jun 2, 2021serious
Steering

Nissan North America, Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.

19V654000Sep 12, 2019serious
Back Over Prevention

Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

18V355000May 30, 2018serious
Seat Belts

Nissan North America, Inc. (Nissan) is recalling certain 2018 Infiniti QX30 vehicles. The bolt securing the right-hand side lower seat belt anchorage may have been incorrectly installed during production. This can result in the lower seat belt anchorage detaching in a crash. As such, these vehicles fail to comply with certain requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages", number 209, "Seat Belt Assemblies, and number 208, "Occupant Crash Protection."

17V691000Nov 1, 2017serious
Air Bags

Nissan North America, Inc. (Nissan) is recalling 2017-2018 Infiniti QX30 vehicles. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.

17V143000Mar 6, 2017serious
Air Bags

Nissan North America Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles. The affected vehicles have a driver-side curtain air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying.

Show 1 older recall
16V939000Dec 28, 2016serious
Air Bags

Nissan North America, Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles manufactured August 11, 2016, to September 27, 2016. The affected vehicles have a passenger air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Alternatives in Subcompact SUV

Frequently Asked Questions

What are the most common 2017-2019 Infiniti QX30 complaints?

Owners have filed 60 complaints with NHTSA about the 2017-2019 Infiniti QX30. The systems they name most often are the electrical system, the safety systems and the steering.

Is the 2017-2019 Infiniti QX30 a good used car?

That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 60 complaints with NHTSA about the 2017-2019 Infiniti QX30. Check which systems they name most often and whether a recall is still open on that car.

How many NHTSA complaints does the 2017-2019 Infiniti QX30 have?

NHTSA has 60 owner complaints on file for the 2017-2019 Infiniti QX30 as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.

What recalls affect the 2017-2019 Infiniti QX30?

NHTSA lists 6 recalls covering some 2017-2019 Infiniti QX30 vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.

What should I check before buying a used Infiniti QX30?

Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the electrical system, the safety systems and the steering, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.

Does the QX30 have NHTSA crash test ratings?

NHTSA has not published crash test ratings for the 2017-2019 Infiniti QX30. Not all vehicles are tested each year. For the latest NHTSA safety information, visit nhtsa.gov/ratings.

Data from NHTSA federal complaints database. 60 complaints analyzed. Data confidence: moderate. Last updated: 2026-10-12.

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