Reliability
Toyota

C-HR (1st)

2018-2022 · Subcompact SUV · 1 engine
536 NHTSA Complaints
5 Recalls
0 Fire Reports
16 Crash Reports
Inspection checklist

Reliability Score

3.7 / 10

Reliability score

Many more owner complaints than similar subcompact SUVs

The class average is 7.0. Based on complaints owners filed with NHTSA about the engine, transmission or drivetrain.

Complaints of a failed or replaced engine, transmission or drive unit run well above similar vehicles. They set this score.

Owners filed 258 powertrain complaints. A typical subcompact SUV fleet of this size and age would have drawn about 201.

Scores this low have often eased: the three years after looked about 1.8 points better in the typical case.

Complaints have risen since 2023.

Breakdown
Complaints overall258 complaints against about 201 for similar vehicles
6.3
Last three years201 complaints against about 122 for similar vehicles
5.6
Engine, transmission or drive unit failed or replaced163 complaints against about 47 for similar vehicles
3.5
Oil consumption, fuel in the oil or overheating3 complaints against about 23 for similar vehicles
9.7

Each line scores one view of the same complaints the same way, so the lines overlap. The mark on each bar is the class average. A line needs 20 expected complaints to show a number.

By model year
  • 20182.5
  • 20196.5
  • 20207.3
  • 20218.2
  • 2022n/a

Similar vehicles are others in the same class, compared at the same age and in the same years. The score counts complaints owners filed with NHTSA, per vehicle built, which is different from the share of vehicles that fail. How the score is worked out

On the record

No serious powertrain recall covering 5% or more of this generation and no escalated investigation in NHTSA's files. Warranty extensions and settlements have not been researched.

Complaints by Engine Code

3ZR-FAE

2.0L 4-cyl / 145 hp
533 complaints 106.6 per year Gasoline
View details

Complaint Breakdown

transmission
343
other
58
engine
54
electrical
46
safety systems
39
Show 1 additional engine variant with limited data
These engines appear in fewer than 10 owner complaints. A low count can mean a clean record, and it can also be a VIN-decode anomaly in NHTSA's data.

Toyota C-HR Unidentified Engine

3 complaints 1.0 per year
View details

Complaint Breakdown

transmission
2
wheels tires
1

Owner Complaints by System

Complaints owners filed with NHTSA about the Toyota C-HR, counted across every engine. A complaint can name more than one system.

Transmission: 345 owner complaints
Engine: 54 owner complaints
Electrical System: 46 owner complaints
Safety Systems: 39 owner complaints
Brakes: 33 owner complaints

What to check on a used 2018-2022 Toyota C-HR

On a used 2018-2022 Toyota C-HR, the systems with the most NHTSA owner complaints are the transmission and drivetrain (345), the engine (54) and the electrical system (46). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.

  1. Accelerate gently through every gear, then once at full throttle. Shift into Reverse and back to Drive.Costly repair. NHTSA has 345 owner complaints on the 2018-2022 Toyota C-HR about the transmission and drivetrain.
  2. Start the engine cold and listen for the first 30 seconds, then again at idle once it is warm.Costly repair. NHTSA has 54 owner complaints on the 2018-2022 Toyota C-HR about the engine.
  3. Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 46 owner complaints on the 2018-2022 Toyota C-HR about the electrical system.
  4. Switch the ignition on and watch the airbag light. On the drive, check the backup camera and any collision or lane warning.Safety. NHTSA has 39 owner complaints on the 2018-2022 Toyota C-HR about the airbags and driver-assist systems.
  5. On an empty road, brake firmly from 40 mph with a light grip on the wheel.Safety. NHTSA has 33 owner complaints on the 2018-2022 Toyota C-HR about the brakes.
Open the full inspection checklist for the 2018-2022 Toyota C-HR

Recalls (5)

22V107000Feb 24, 2022serious
Forward Collision Avoidance

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 C-HR vehicles. The radar sensor may not have been activated during production, making the pre-collision system (PCS) inoperative.

19V877000Dec 11, 2019serious
Seat Belts

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 C-HR and 2020 Corolla and Corolla Hybrid vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.

19V244000Mar 27, 2019serious
Equipment

Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

18V710000Oct 11, 2018serious
Powertrain

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Toyota C-HR vehicles. The rear axle hub bearing bolts may have been insufficiently tightened, causing the bolts to loosen and damage the rear brake components or cause a rear wheel to detach.

17V717000Nov 15, 2017cosmetic
Parking Brake

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota CH-R vehicles. The electronic parking brake (EPB) may not operate properly, possibly causing the parking brake not to disengage after it is applied or prevent it from being applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard FMVSS number 135, "Light Vehicle Brake Systems."

NHTSA Safety Ratings About NHTSA ratings

Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (14.3% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (14.3% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (14.3% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (14.3% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (14.3% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (14.2% risk)
ESC: Standard FCW: Standard LDW: Standard

Alternatives in Subcompact SUV

Frequently Asked Questions

What are the most common 2018-2022 Toyota C-HR complaints?

Owners have filed 536 complaints with NHTSA about the 2018-2022 Toyota C-HR. The systems they name most often are the transmission, the engine and the electrical system.

Is the 2018-2022 Toyota C-HR a good used car?

That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 536 complaints with NHTSA about the 2018-2022 Toyota C-HR. Check which systems they name most often and whether a recall is still open on that car.

How many NHTSA complaints does the 2018-2022 Toyota C-HR have?

NHTSA has 536 owner complaints on file for the 2018-2022 Toyota C-HR as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.

What recalls affect the 2018-2022 Toyota C-HR?

NHTSA lists 5 recalls covering some 2018-2022 Toyota C-HR vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.

What should I check before buying a used Toyota C-HR?

Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the transmission, the engine and the electrical system, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.

What are the NHTSA crash test ratings for the C-HR?

The 2022 Toyota C-HR received an overall 4-star safety rating from NHTSA. Frontal crash: 4 stars. Side crash: 5 stars. Rollover: 4 stars (14.3% rollover probability). Electronic Stability Control: Standard. Forward Collision Warning: Standard. Lane Departure Warning: Standard. These ratings are based on standardized crash tests conducted by the National Highway Traffic Safety Administration.

Data from NHTSA federal complaints database. 536 complaints analyzed. Data confidence: high. Last updated: 2026-10-12.

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